Assistant General Manager

Ascension FBO Network; Tuscaloosa (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

A growing aviation services company is seeking an Assistant General Manager for its Tuscaloosa, AL location. The ideal candidate will have at least 3 years of management experience in the FBO industry, a bachelor's degree or equivalent experience, and strong operational and interpersonal skills. Responsibilities include operational leadership, team communication, and ensuring customer service excellence. Competitive benefits offered, along with a full-time employment type.

Qualifications

• 3 years’ management experience in the FBO industry.
• Strong operational knowledge.
• Stable job history.
• Strong interpersonal and communication skills.
• Proven ability to develop direct reports and build effective teams.
• Excellent organizational skills and attention to detail.
• Proficient with MS Word and Excel.
• Valid driver’s license and stable job history.

Responsibilities

• Lead operations ensuring safety SOPs are adhered to.
• Develop daily operational plans for excellence.
• Ensure effective team communication and scheduling.
• Collaborate with customer service and line service for unified operations.
• Review schedules to ensure proper staffing and coverage.
• Resolve customer issues with tailored, site-specific solutions.
• Perform daily facility, ramp and equipment inspections and PPE monitoring.
• Oversee administrative tasks including scheduling, audits, and safety reporting.

Skills

Operational knowledge

Interpersonal skills

Team building

Organizational skills

MS Word proficiency

MS Excel proficiency

Organizational skills

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

MS Word

MS Excel

Job description

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Overview

Ascension FBO Network is a fixed base operator in the general aviation industry. We have 11 locations and growing: Atlanta, GA, Tuscaloosa, AL, Eau Claire, WI, Sioux City, IA, Chicago, IL, Cody, WY, West Yellowstone, MT, Ennis MT, Hamilton, MT, Sarasota, FL, and Scranton, PA.

Please check out our website to learn more https://www.ascensionfbo.com.

We are seeking an accomplished Assistant General Manager for our Tuscaloosa, AL location. Prior FBO experience is strongly desired.

Compensation and benefits are competitive.

Primary Responsibilities

• Operational leadership with a strong focus on understanding and executing the safety SOPs and Flightline Fundamentals
• Demonstrate strong understanding of proprietary operational frameworks
• Create daily plans to ensure safe operations and customer service excellence
• Team communication including daily shift huddles, safety meetings, and monthly employee meetings; keeping employees apprised of company news and upcoming events.
• Collaborate with customer service and line service to ensure both departments work as one
• Review schedule daily to ensure staffing meets demand and there is proper coverage
• Provide solutions when customers have problems and ensure that the solutions are tailored and specific to the customer.
• Daily inspection of facilities and employees for uniform standards
• Conduct daily practice sessions to ensure skill development
• Meet and establish relationships and regular meetings with all customers, fuel vendor and airport staff
• Perform daily inspections on equipment position, lockout/tagout as needed and monitor PPE levels
• Conduct daily facility, ramp, and hangar walkthroughs
• Additional administrative functions include employee scheduling, self-audits, winter preparedness, fuel management and fuel QC audits, training record audits, response to safety audits, filing worker’s compensation claims and OSHA 300 logs.

Qualifications

• 3 years’ management experience in the FBO industry
• Bachelor’s degree or equivalent experience
• Strong operational knowledge
• Strong interpersonal skills
• Strong skills developing direct reports and building effective teams
• Strong organizational skills
• Good working knowledge of MS Word and MS Excel
• Valid driver’s license
• Stable job history

Physical Requirements

• Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, and grasping actions
• May be required to work nights and weekends

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries: Airlines and Aviation

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