Assistant General Manager

KidStrong; Town of Florida (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Job summary

KidStrong is seeking an Assistant General Manager at the Coral Springs center to lead and partner with the General Manager in driving learning culture, coaching excellence, and business results. The role focuses on delivering exceptional experiences for kids and families while supervising operations, sales activities, and staff development.

You will work on center KPIs, staff performance, and event coordination, with 4 weekdays plus one weekend shift, and a compensation of $45,000–$55,000 per

Qualifications

• Athletic or coaching background with experience working with children from crawling to 11 years old.
• Achieve Coach Certification through the HQ Training and Certification team.
• Complete training through LearnUpon as required by HQ Training and Certification.
• Intermediate knowledge of physiology, exercise techniques, and body mechanics.
• CPR certified.

Responsibilities

• Understand the center’s key KPIs and financials to make informed decisions.
• Build and maintain relationships with KidStrong families to provide exceptional customer service.
• Oversee center initiatives such as maintenance, training and brand consistency.
• Daily, weekly, and monthly cleaning and maintenance of the center.
• Sell and schedule events such as camps and parties to maximize profitability.
• Foster coaching culture and evaluate coaches; support onboarding and staff development.

Skills

Athletic background

Coach Certification

LearnUpon training

Physiology knowledge

CPR certified

Tools

LearnUpon

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Job Title: KidStrong Assistant General Manager

Center: KidStrong Coral Springs

KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members.

Responsibilities

CENTER OPERATIONS

• Understand the center’s key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
• Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.
• Daily, Weekly, and Monthly cleaning and maintenance of the center
• The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
• Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
• Sell and schedule events such as camps and parties, to maximize center profitability.

SALES

• Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
• Finalize sales and bookings that are generated through online self-sign-up flow.
• Source and attend local events to increase brand awareness, and drive incremental leads and memberships.

LEADERSHIP

• Foster a coaching culture - see something, say something.
• Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality.
• Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates.
• Manage and support the ongoing professional development of staff through LearnUpon.
• Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers.

COACHING

• Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from crawling to 11 years old approximately as required by business demands.
• Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
• Demonstrate and manage the implementation of various programming and curriculum elements.
• Use the KS Coaches App to record data and provide data (attendance, awards, etc.).
• Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
• Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
• Approximately 5-10 coaching hours per week

Skills/Qualifications

• Athletic or coaching background with experience working with or coaching kids crawling to 11 years old - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics.
• Achieve Coach Certification through the HQ Training and Certification team.
• Complete training through LearnUpon as required by the HQ Training and Certification team.
• Intermediate knowledge of physiology, exercise techniques, and body mechanics.
• CPR certified.

Compensation: $45,000.00 - $55,000.00 per year

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.