Assistant General Manager

Taco Bell; Springfield (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

A franchisee of Taco Bell seeks an Assistant General Manager to support the Restaurant General Manager. This role includes leading operations, ensuring customer satisfaction, and fostering a positive team environment. Ideal candidates should possess restaurant experience, effective communication skills, and a love for providing excellent service. Competitive pay and various perks are offered, including bonuses and health benefits.

Benefits

Competitive Pay

Monthly Bonuses

Flexible Scheduling

Scholarship Opportunities

Paid Time Off

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Excellent communication, management, and organizational skills.
• Physical dexterity to move up to 45 lbs.

Responsibilities

• Ensure consistent customer satisfaction and uphold operational excellence.
• Collaborate with the GM in team performance assessment and provide feedback.
• Assist in hiring and maintaining a culture of honesty and respect.

Skills

Communication

Leadership

Organizational skills

Job description

You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business organizations, who will be your only employer if hired, and who are responsible for their own employment practices, including setting their own wage and benefit programs.

Whether you start with us, or stay with us, we are here to help you accomplish your dreams! LucWork, a franchisee of Taco Bell, is a local family business that has operated for 40+ years. We take great pride in our restaurant culture and truly value everyone that chooses to work with us. In 2025, the Taco Bell Foundation gave out $95,000 in Live Más Scholarships to our employees. Need some additional reasons to choose us...these are just a few reasons why:

Live Mas! We exist to feed people's lives with "more"!

Competitive Pay

o Salaried Pay

o Monthly Bonuses based upon store performance

o Scheduled raises

o Referral Program: Earn additional money for bringing in great people to work with you!

Commitment to the success of our Teams.

o Commitment to promote from within

o Reward and recognition culture

o Flexible Scheduling that works around your needs

o Career advancement and professional development opportunities

o Scholarship Opportunities and Educational Programs

o LucWork paid GED program

We don't just feed others!

o Free Manager Food Daily

o Weekly Family Meals-Take home meals for your family

PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Phone- We contribute to the cost of your phone usage.

Medical/Dental/Vision/Life Insurance for qualifying employees

PLAWA-Paid Time Off- Earn up to 48 hours each year

Vacation- Paid Time Off

Participate in Company Events

Description-Assistant General Manager

As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. Upon completion of training, this is a Salaried Position. Applicants, 18 and older, may apply.

Primary job duties include, but are not limited to:

Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.

Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold operational excellence. Take charge of restaurant operations in the GM's absence.

Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.

Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of honesty and respect.

Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.

Review financial reports and take appropriate actions to optimize performance.

Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Work with different shifts to make sure the business operates effectively across dayparts.

Salaried employees are scheduled 45 hrs/wk.

Requirements

The ideal candidates must want to have fun while ensuring great food and experiences for our customers!

1 year of restaurant/retail experience, with 3 months shift lead experience preferred.

Adhere to cash, security, inventory, and labor policies.

Must be at least 18 years of age.

Accessibility to dependable and reliable transportation.

Excellent communication skills, management/leadership and organizational skills.

Physical dexterity required (the ability to move up to 45 lbs. from one area to another).

Ability to work rapidly in an environment that entails pushing, pulling, stretching, etc.

Attendance and Punctuality is a must.

Operating of cash register as needed and making change for other cashiers.

Basic Math skills.

Maintain customer satisfaction and adheres to health and safety standards.

Promotes and champions Taco Bell's culture and values.

Provide constructive feedback to Team Members.

Execute shift duties accurately and efficiently.

Ensure teammates and customers enjoy a positive experience.

Ensure everyone is treated with honesty and respect.