Assistant General Manager

Chartwell Hospitality; Southaven (MS); On-site; USD 50,000 - 70,000; Full time

Job summary

Chartwell Hospitality is seeking an Assistant General Manager to oversee hotel operations and ensure guest satisfaction. The ideal candidate will have a four-year degree, supervisory experience, and strong leadership skills. This full-time position offers benefits including medical, dental, and professional growth opportunities.

Benefits

Medical, Dental, Vision

Life Insurance

Long/Short Term Disability

401-K

Supplemental Insurance

Professional Growth Opportunities

Qualifications

• 2-3 years in a related hotel position with supervisory experience.
• Proficiency in verbal and written English; second language helpful.
• Ability to handle cash/credit transactions.

Responsibilities

• Oversee hotel operations to ensure guest satisfaction.
• Build and foster a motivated front office team.
• Collaborate with Sales to increase occupancy and revenue.

Skills

Verbal communication

Written communication

Team leadership

Problem-solving

Education

Four-year degree or equivalent experience

Tools

Microsoft Office

Excel

Job description

Join to apply for the Assistant General Manager role at Chartwell Hospitality.

2 days ago Be among the first 25 applicants.

Does thriving in a fast-paced environment, building relationships, and navigating dynamic business operations—while delighting guests and exceeding financial goals—bring out your best self? Then, the Assistant General Manager position at Chartwell Hospitality may be your next career move.

Responsibilities

1. Oversee hotel operations to ensure a safe, comfortable environment for guests and a productive workplace for associates. Observe guest experiences and staff interactions, and resolve issues promptly, ensuring guest satisfaction and smooth operations.
2. Build and foster a motivated, engaging front office team. Lead by example, empower staff, and coach throughout their employment lifecycle.
3. Collaborate with Sales to develop and implement strategies to increase occupancy and revenue.
4. Monitor operational and financial performance, participate in budgeting, forecast staffing and supply needs, and ensure exceptional guest experiences.
5. Act as Manager on Duty when required.

Qualifications

Four-year degree or equivalent experience, with two to three years in a related hotel position, including supervisory experience. Proficiency in verbal and written English; second language helpful. Ability to handle cash/credit transactions, and proficiency in Microsoft Office and Excel. Knowledge of office equipment and switchboard operation.

Benefits

• Medical, Dental, Vision
• Life Insurance
• Long/Short Term Disability
• 401-K
• Supplemental Insurance
• Professional Growth Opportunities

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management
• Industry: Hospitality