Assistant General Manager

True Food Kitchen; Palo Alto (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellness benefits

401K and true matching

Dining discounts

Job summary

True Food Kitchen is seeking an experienced Front of House Manager in Palo Alto to lead guest experiences, manage schedules, and oversee service quality during high-volume periods.

You will hire, coach, and develop FOH staff, ensuring compliance with health and safety standards while optimizing beverage program costs and guest satisfaction.

Qualifications

• 3+ years of management experience in a full-service restaurant.
• Strong leadership and coaching abilities.
• Proven ability to manage high-volume operations.

Responsibilities

• Lead front-of-house operations to maintain True Food Kitchen standards.
• Hire, train, and develop FOH staff; manage schedules and payroll.
• Oversee guest experience and service quality during peak periods.
• Coordinate with BOH on health, safety, and inspections.
• Manage beverage program, costs, and inventory within guidelines.

Skills

People management

Hiring

Scheduling

Payroll

FOH operations

Tools

POS systems

Job description

We believe that a life of purpose has the power to transform the world.

This isn't just a job - it's a chance to find your true purpose. We’re a full-service restaurant collection with locations from coast to coast, known for serving nutrient-dense, thoughtfully crafted dishes for lunch, dinner, and weekend brunch.

WHO WE'RE INVITING TO THE TABLE

• Runs high volume service periods from the floor or expo to ensure food quality, service, touching tables and presentation is up to TFK standards.
• Performs precise line checks and facility walks and participates with all EcoSure & Health inspections with BOH to ensure a safe production environment.
• Manages all FOH employees in accordance with TFK policies and applicable laws to include interviewing, hiring, on-boarding, training and development of employees; planning assigning and directing work; performance appraisals, rewarding and disciplining employees.
• Manage FOH employee schedules and reports payroll hours in compliance to company standards and state laws.
• Manage beverage program to include inventory management, ordering, cost and training while adhering to TFK guidelines, purchasing agreements and controlling cost of goods.
• Facilitates formal and informal channels of development for management and key hourly team members.

THE PERFECT PAIRING

• You’re passionate about creating memorable dining experiences and exceeding guest expectations.
• You’re resilient in stressful situations and always able to handle last minute requests.
• For more than 3 years, as a manager, you’ve been a key ingredient in the success of a full service, high-volume restaurant.
• You have advanced knowledge and understanding of financial aspects of business operations.
• You are caring, self-motivated and exhibit an aptitude for leading, coaching, and driving excellence.

WHAT YOU CAN LOOK FORWARD TO

• Competitive Compensation Package with quarterly bonus
• Health and Wellness Benefits (medical, dental, eye & more)
• FSA options for child care assistance
• Pet Insurance for your fur babies
• Gym membership discount
• Pre-paid legal support
• 401K and TRUE Matching
• Dining discounts and family meals
• Additional perks and discounts through Perkspot

True Food Kitchen is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.