Assistant General Manager

Crunch Fitness - JFF North America; Ocala (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free gym membership

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Crunch Fitness - JFF North America is seeking an Assistant General Manager to support the General Manager in daily club operations and ensure outstanding member service.

The role is full-time and exempt, requiring leadership of staff, attention to operations, and collaboration with training teams to drive revenue and ensure club standards are met.

Qualifications

• Leadership and strong interpersonal skills.
• Experience in fitness management is preferred.
• Ability to lead front-line staff and coordinate across departments.

Responsibilities

• Achieve revenue goals through leadership and motivation.
• Promote a professional, inviting service environment for members.
• Supervise front desk, housekeeping, and Kid’s Crunch staff.
• Coordinate with Personal Training and Group Fitness teams.
• Ensure cleanliness, safety, and maintenance standards.

Skills

Leadership

Interpersonal & Communication

Fitness management

Onsite work

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Benefits

• Free gym membership


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• 401(k)


• Bonus based on performance


• Dental insurance


• Employee discounts

Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!
At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
Our culture is rooted in diversity, acceptance, empowerment, and fun. We’re looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we’d love to have you on your team.

Job Description

The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position.

Responsibilities

• Achieve target revenue goals through leadership and motivation of employees.


• Promote a professional and inviting environment that enhances the quality of service and care offered to members.


• Demonstrate a working knowledge of all standard operating procedures and policies.


• Conduct tours and telephone inquiries for prospective members.


• Monitor flagged check-ins to increase revenue and collections.


• Coordinate and work with other departments, including Personal Training and Group Fitness.


• Train and supervise the front desk, housekeeping, and Kid’s Crunch staff.


• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance.


• Ensure club meets standards for cleanliness, maintenance, safety, and security.


• Other duties as assigned.

Qualifications and Skills

• High school diploma or equivalent required.


• Associate's or Bachelor's degree preferred.


• Minimum of 1 year management experience required.


• Strong leadership, interpersonal & communication skills.


• Fitness management experience preferred.


• Ability to work onsite only.


• CPR/AED certification.

Physical Requirements

• Must be able to adjust and operate all club equipment.


• Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.