Assistant General Manager

Crunch Fitness - JFF North America; Greenville (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free gym membership

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Crunch Fitness is seeking an Assistant General Manager to support daily club operations and deliver top-quality service to members. This full-time exempt role requires onsite leadership to drive revenue and ensure a premier club experience.

The ideal candidate will have at least 1 year of management experience, strong leadership and communication skills, CPR/AED certification, and a background in fitness management.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• Minimum of 1 year management experience required.
• Strong leadership, interpersonal & communication skills.
• Fitness management experience preferred.
• Ability to work onsite only.
• CPR/AED certification.

Responsibilities

• Achieve target revenue goals through leadership and motivation of employees.
• Promote a professional and inviting environment that enhances service and care for members.
• Demonstrate knowledge of standard operating procedures and policies.
• Conduct tours and telephone inquiries for prospective members.
• Monitor check-ins to increase revenue and collections.
• Coordinate with Personal Training and Group Fitness departments.
• Train and supervise front desk, housekeeping, and Kid's Crunch staff.
• Assist with inventory management, payroll, weekly deposits, shift coverage, and club maintenance.
• Ensure club meets cleanliness, safety, and security standards.
• Other duties as assigned.

Skills

Leadership

Interpersonal skills

Communication skills

Management experience

CPR/AED certification

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

Benefits

• Free gym membership
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Join one of the fastest-growing fitness brands in the United States - Crunch Fitness!
At Crunch, we're more than a gym - we're a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
Our culture is rooted in diversity, acceptance, empowerment, and fun. We're looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we'd love to have you on our team.

Job Description

The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position.

Responsibilities

• Achieve target revenue goals through leadership and motivation of employees.
• Promote a professional and inviting environment that enhances the quality of service and care offered to members.
• Demonstrate a working knowledge of all standard operating procedures and policies.
• Conduct tours and telephone inquiries for prospective members.
• Monitor flagged check-ins to increase revenue and collections.
• Coordinate and work with other departments, including Personal Training and Group Fitness.
• Train and supervise the front desk, housekeeping, and Kid's Crunch staff.
• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance.
• Ensure club meets standards for cleanliness, maintenance, safety, and security.
• Other duties as assigned.

Above description may be subject to change or alteration at any time.

Qualifications and Skills

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• Minimum of 1 year management experience required.
• Strong leadership, interpersonal & communication skills.
• Fitness management experience preferred.
• Ability to work onsite only.
• CPR/AED certification.

Physical Requirements

• Must be able to adjust and operate all club equipment.
• Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.