Assistant General Manager

Crunch Fitness - JFF North America; Mississippi; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Free gym membership

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

The Assistant General Manager role at Crunch Fitness - JFF North America leads daily club operations, drives member experience, and partners with the General Manager to meet sales and service goals. This full-time, salaried position emphasizes leadership, performance coaching, and adherence to standards.

Responsibilities include revenue growth, team supervision, inventory and payroll tasks, and ensuring a safe, welcoming environment for members and staff, with a focus on community outreach and

Qualifications

• Full-time, salaried exempt role in club operations.

Responsibilities

• Achieve target revenue goals through leadership and motivation of employees.
• Daily past due account collections and calls.
• Monitor flagged check-ins to increase revenue and collections.
• Conduct tours and telephone inquiries for prospective members.
• Train and supervise the front desk, housekeeping, and Kid's Crunch staff.
• Coordinate and work with other departments, including Personal Training and Group Fitness.
• Promote a professional and inviting environment that enhances the quality of service and care offered to members.
• Compliance with our uniform policy and SOPs; assist with payroll, deposits, and inventory.
• Ensure the club meets standards for cleanliness, maintenance, safety, and security.

Skills

Leadership

Sales

Operations

Job description

Benefits:

• Free gym membership
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Assistant General Manager

Job Description & Performance Expectations

JOB DESCRIPTION

The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position.

HOURS

• Monday – Thursday: 9:30 AM – 6:30 PM
• Friday: 9:30 AM – 3:30 PM
• Saturday or Sunday: 8:00 AM – 12:00 PM

Hours can be changed and are dependent on the club's pacing to sales goals and community outreach events.

RESPONSIBILITIES & EXPECTATIONS

Sales, Revenue & Collections

• Achieve target revenue goals through leadership and motivation of employees
• Daily past due account collections and calls
• Monitor flagged check-ins to increase revenue and collections
• Conduct tours and telephone inquiries for prospective members

Leadership & Team Development

• Train and supervise the front desk, housekeeping, and Kid's Crunch staff
• Coordinate and work with other departments, including Personal Training and Group Fitness
• Promote a professional and inviting environment that enhances the quality of service and care offered to members

Operations, Administration & Compliance

• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Demonstrate a working knowledge of all standard operating procedures and policies
• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance
• Ensure the club meets standards for cleanliness, maintenance, safety, and security
• Other duties as assigned

These duties and responsibilities may change at any time.