Assistant General Manager

EōS Fitness; Houston (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Employee referral program

Competitive pay plus vacation and sick pay

401(k) with company matching

Group health, dental, and vision benefits

Job summary

EōS Fitness is seeking a passionate Sales Leader for its facility in Minnesota. The position involves leading and training the Sales team to create a vibrant atmosphere while focusing on customer service and meeting sales targets. Ideal candidates will have a solid background in sales and customer service, with leadership experience to inspire staff and engage members effectively.

The role offers an hourly rate of $15, with additional variable income opportunities including commission and bonuses. Employees also enjoy perks such as health benefits and free gym memberships.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing.
• Excellent relationship-building and influencing skills.
• Strong detail orientation and systematic approach.

Responsibilities

• Lead the Sales team and drive sales initiatives.
• Ensure sales targets are met, particularly during weekends.
• Oversee billing processes and follow-up with leads.
• Communicate goals and expectations to staff.
• Supervise maintenance and cleanliness of the facility.
• Ensure compliance with health and safety regulations.
• Deliver high-quality customer service.
• Engage with members and provide clear responses.

Skills

Customer service experience

Sales experience

Supervisory experience

Strong communication skills

Relationship building

Detail orientation

Time management

Organizational skills

Fitness industry interest

Job description

Houston, TX: W Sam Houston Pkwy N / West Rd

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Position Purpose: Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Responsibilities

• Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Ensure high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing.
• Excellent relationship-building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem‑solving; good time management, organizational, and record‑keeping skills.
• Prior experience or strong interest in the fitness industry is a plus.
• Alignment with EōS Fitness core values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the company computer system including preparing documents, entering data, and reading reports.

Compensation

Hourly position: $15 per hour

Variable income opportunities including commission and bonus. Post‑training increase.

Benefits and Perks

• Highly energetic and collaborative team.
• Management team that cares about professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise.
• Employee referral program.
• Daily pay offered.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, and employee assistance program.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.

*Based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.