Assistant General Manager

EōS Fitness; Casa Grande (AZ); On-site; USD 25,485 - 28,240; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training and merchandise

Employee referral program

Daily Pay offered

Group health, dental, vision insurance

401(k) with company matching

Personal education growth options

Job summary

Dormont Manufacturing Co is seeking a Sales Supervisor in Casa Grande, Arizona, to lead and train the Sales team while ensuring a fun atmosphere and engaging with members. This role includes driving sales initiatives, managing memberships, and ensuring customer satisfaction.

Qualified candidates should have 3-4 years of sales experience and strong communication skills. The position offers competitive hourly pay, variable income, and various benefits including health coverage and a 401(k) plan.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Excellent relationship-building skills.
• Strong detail orientation and problem-solving approach.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Lead the Sales team to create a fun atmosphere.
• Ensure sales targets are met, especially on weekends.
• Sell club memberships and fitness services.
• Oversee billing processes and follow-ups.
• Communicate goals and expectations to staff.

Skills

Customer service experience

Sales experience

Supervisory experience

Strong communication skills

Time-management skills

MS Office skills

Job description

Overview

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Position Purpose

Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and serve as a hub for information for our members, guests, and staff.

Responsibilities

• Ensure sales targets are met, especially during weekends or when the General Manager is not present, by leading the team and driving sales initiatives.
• Sell club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow‑up with leads and prospects.
• Communicate goals, expectations, and procedures to staff, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Provide high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure safety and well‑being.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills with people at all levels and functions.
• Strong detail orientation, systematic and thorough problem‑solving approach, and good time‑management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• Someone who embraces our Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move around club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively, and lift more than 40 lbs.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports.

Compensation

Hourly Position – $18.50—$20.50 USD.

• Variable income opportunities including commission and bonus.
• Post‑training increase.

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay*.
• Group health, dental, vision, supplemental life, and Employee Assistant Program offered!*
• 401(k) with company matching!*.
• Personal education growth options with Sophia Learning.

*Based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Employment Opportunity

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EōS Fitness participates in the government eVerify program.