Assistant General Manager

Hospitality Management Corporation; Milford (UT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401K

Job summary

TRAVELODGE AND PENNY'S DINER OF MILFORD is seeking an Assistant General Manager to oversee daily hotel operations and support the General Manager in Milford, UT.

The role requires strong management skills, 3–4 years in a similar position, and a background in hotel management with solid computer system proficiency. Excellent leadership and customer service are essential for success.

Qualifications

• 5–10 years’ hospitality industry experience.
• 3–4 years of experience as an Assistant General Manager.
• A degree or diploma in hotel management or related field is preferred.
• Excellent computer system skills.

Responsibilities

• Support the General Manager in daily operations and overall property management.
• Supervise department heads and staff to ensure adherence to hotel policies and service standards.
• Assist with hiring, training, performance reviews, and disciplinary actions.
• Handle guest concerns and ensure prompt service recovery.
• Monitor guest feedback (TripAdvisor, OTAs, surveys) and implement improvements.
• Maintain accurate reports including cash flow, AR aging, billing, and inventory.
• Lead morning meetings in the GM’s absence and assist with business planning.
• Ensure compliance with SOPs, safety regulations, and brand standards.
• Perform property and room inspections; oversee maintenance and FF&E.
• Collaborate with the sales team on client relations and new business opportunities.
• Fill in across departments when needed and respond to emergencies as required.
• Support audits and drive continuous improvement initiatives.

Skills

Management skills

Delegation

Coaching

Education

Hotel management degree or diploma

Tools

Hotel management software

Job description

Assistant General Manager

TRAVELODGE AND PENNY'S DINER OF MILFORD, UT

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty, and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

Why Work With Us?

• It’s a fun company to work for!
• We recognize efforts and reward results
• Great benefits package, including 401K
• Promotional opportunities with a growing company
• $45,000 ANNUAL PAY

POSITION SUMMARY:

The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.

Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.

• Support the General Manager in daily operations and overall property management
• Supervise department heads and staff to ensure adherence to hotel policies and service standards
• Assist with hiring, training, performance reviews, and disciplinary actions
• Handle guest concerns and ensure prompt service recovery
• Monitor guest feedback (TripAdvisor, OTAs, surveys) and implement improvements
• Maintain accurate reports including cash flow, AR aging, billing, and inventory
• Lead morning meetings in the GM’s absence and assist with business planning
• Ensure compliance with SOPs, safety regulations, and brand standards
• Perform property and room inspections; oversee maintenance and FF&E
• Collaborate with the sales team on client relations and new business opportunities
• Fill in across departments when needed and respond to emergencies as required
• Support audits and drive continuous improvement initiatives

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required.

Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A degree or diploma in hotel management or a related field is preferred. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills.

EXPERIENCE:

At least 5 to 10 years’ experience in the hospitality industry. At least 3 to 4 years of experience as an Asst. General Manager.

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.