Assistant General Manager

Jones Lang LaSalle Incorporated; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Miami is seeking an Assistant General Manager to lead operations of one of the city's premier Class-A office towers. You will oversee tenant services, coordinate with engineers and vendors, and partner with the GM to drive excellence in property operations.

This role develops financial acumen through reporting, budgeting, and monthly operating analyses, with a focus on maintenance standards, safety, and tenant satisfaction.

Qualifications

• Bachelor’s degree in Business, Real Estate, Communications, or related field.
• 3-5 years of commercial property management experience with demonstrated success in tenant relations.
• Experience in budgeting, invoicing and financial reporting.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively.

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.

Skills

Tenant relations

Budgeting

Financial reporting

Communication

Organizational skills

Education

Bachelor’s degree in Business, Real Estate, Communications, or related field

Tools

Yardi

MRI

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As an Assistant General Manager at JLL, you will step into a dynamic, high-impact role managing one of Miami’s most prestigious Class-A office towers, a architectural landmark in the heart of the city’s downtown. This isn’t just any property: imagine overseeing a sophisticated workspace where cutting-edge amenities, white-glove tenant services, and an unrivaled location converge to create an exceptional environment for the city’s most influential companies. You’ll be an essential leader on the Property Management Team and trusted to step in seamlessly stepping when the GM is not available. You will build lasting relationships with an elite tenant community that expects—and desires—nothing less than excellence. Working alongside trusted vendor partners and expert engineering teams, you’ll master the art of operational precision while developing sharp financial acumen through hands-on reporting and analysis. This is more than a job- it's your launchpad. If you’re ready to accelerate your career in property management with one of the industry’s most respected firms, this role offers the perfect blend of mentorship, challenge, and opportunity to propel you toward leadership at JLL.

What your day-to-day will look like

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Required qualifications

• Bachelor’s degree in Business, Real Estate, Communications, or related field
• 3-5 years of commercial property management experience with demonstrated success in tenant relations
• Experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
• Strong communication skills

Preferred qualifications

• LEED or AP accreditation
• Familiarity with property management software systems such as Yardi, MRI, or similar platforms

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site – Miami, FL

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities see a brighter way.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.