Assistant General Manager

OysterLink; Maryland; On-site; USD 99,000 - 121,000; Full time

Job summary

The Center Club in Baltimore seeks an experienced Assistant General Manager to help lead daily operations at one of the city’s premier private clubs. You will work with the General Manager to oversee clubhouse operations, coach department managers, and ensure elevated member experiences.

The role emphasizes strong leadership, budgeting, and hospitality excellence, with opportunities to lead large events and mentor teams in a high-volume club environment.

Qualifications

• 6+ years of hospitality or private club management experience.
• High-volume banquet or event operations experience preferred.
• Bachelor's degree in Hospitality Management or related field preferred.
• Outstanding leadership, communication, and relationship-building skills.
• Strong financial, budgeting, and operational management abilities.
• Commitment to delivering exceptional member service.

Responsibilities

• Support the General Manager in overseeing daily clubhouse operations
• Lead, coach, and mentor department managers and team members
• Deliver exceptional member and guest experiences through outstanding hospitality
• Help manage budgets, forecasting, payroll, and labor costs
• Monitor front-of-house food and beverage operations and service standards
• Oversee facilities, housekeeping, engineering, and security functions
• Support hiring, onboarding, training, and employee development programs
• Resolve member, guest, and employee concerns professionally and efficiently
• Ensure compliance with food safety, liquor regulations, and club policies
• Maintain operational procedures and written service standards
• Coordinate special club events and departmental meetings
• Step into the General Manager role when needed

Skills

Leadership

Communication

Relationship building

Education

Bachelor's degree in Hospitality Management

Job description

The Center Club is hiring an Assistant General Manager to help lead daily operations at one of Baltimore's premier private clubs. This is an exceptional opportunity for an experienced hospitality leader who is passionate about delivering elevated member experiences, developing high-performing teams, and driving operational excellence.

Working closely with the General Manager, you'll oversee clubhouse operations, support department leaders, maintain exceptional service standards, manage budgets, and help ensure every member and guest enjoys a first-class experience.

What You’ll Do

• Support the General Manager in overseeing daily clubhouse operations
• Lead, coach, and mentor department managers and team members
• Deliver exceptional member and guest experiences through outstanding hospitality
• Help manage budgets, forecasting, payroll, and labor costs
• Monitor front-of-house food and beverage operations and service standards
• Oversee facilities, housekeeping, engineering, and security functions
• Support hiring, onboarding, training, and employee development programs
• Resolve member, guest, and employee concerns professionally and efficiently
• Ensure compliance with food safety, liquor regulations, and club policies
• Maintain operational procedures and written service standards
• Coordinate special club events and departmental meetings
• Step into the General Manager role when needed

What We’re Looking For

• 6+ years of hospitality or private club management experience
• Strong food and beverage leadership experience
• High-volume banquet or event operations experience preferred
• Bachelor's degree in Hospitality Management or related field preferred
• Outstanding leadership, communication, and relationship-building skills
• Strong financial, budgeting, and operational management abilities
• Passion for coaching, mentoring, and developing hospitality teams
• Commitment to delivering exceptional member service

Why You’ll Love Working Here

• Salary up to $110,000
• Health-focused, member-first hospitality environment
• Opportunity to lead within a prestigious private club
• Professional growth and leadership development

About the Workplace

The Center Club is one of Baltimore's primary private clubs, known for delivering exceptional hospitality, refined dining, outstanding events, and personalized member service. Built on integrity, professionalism, and servant leadership, The Center Club is committed to developing hospitality professionals who strive for excellence while creating memorable experiences for every member and guest.