Assistant General Manager

Restore Hyper Wellness; Los Gatos (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Monthly performance bonuses

Access to complementary wellness خدمات

Job summary

Restore Hyper Wellness is seeking an Assistant General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in retail, membership sales, and people engagement, we want to meet you Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States.

Our goal is to make Hyper Wellness® widely accessible, affordable, and fun.

Qualifications

• Proven track record in sales and customer engagement.
• Passionate about wellness and helping people live healthier lives.
• Strong verbal and written communication skills.
• Able to deliver action plans based on metrics.
• Supportive leadership and teamwork.
• Driven to meet financial goals monthly, quarterly, and yearly.

Responsibilities

• Assist GM in cultivating a high-performing team delivering outstanding customer service.
• Lead staff motivation and leverage strengths to ensure satisfaction.
• Assist onboarding and training of new employees.
• Coordinate with GM to adapt team to new procedures and performance expectations.
• Ensure opening and closing procedures are followed.
• Build and grow membership community through sales and services.
• Support store marketing and community outreach.
• Meet KPIs, revenue, inventory, and cost controls.
• Plan monthly events using Restore tools for outreach.

Skills

Sales skills

People management

Communication

Data-driven

Leadership

Team player

Goal oriented

Job description

Job Summary

Restore is seeking an Assistant General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in retail, membership sales, and people engagement, we want to meet you

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement

Job Summary

Restore is seeking an Assistant General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in retail, membership sales, and people engagement, we want to meet you

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.

Compensation / Benefits

• Competitive salary
• Health benefits
• Monthly performance bonuses
• Access to complementary wellness services
• Opportunity for growth
• Vacation days

Responsibilities

People Management

• Assist in cultivating a team environment that provides exceptional customer service while working with the GM to ensure all staff members perform at a high level.
• Lead and influence staff through motivation and leveraging individual strengths to ensure customer satisfaction
• Assist with onboarding and training of all new employees.
• Work with the GM to adapt your team to new system procedures, education, and performance expectations.

Operations Management

• Ensure all opening and closing procedures are followed
• Build and grow membership community through sales and pairing services
• Work collaboratively with the GM, and Lead Nurse to improve the store’s overall effectiveness and efficiency.
• Proactively identify and address difficult situations, manage conflict confidently and escalte issues appropriately.

Sales & Marketing

• Check-in with members regularly to ensure they’re achieving their health and wellness goals.
• Deliver individual sales goals and motivate your team to reach their targets.
• Manage lead generation campaigns and bringing in first time visitors
• Work collaboratively with the GM to manage and exceed all sales goals for the entire team.
• Assist the GM with store marketing and community outreach.
• Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, cost controls, and facility maintenance
• Plan and promote special events for the store each month using Restore tools for effective outreach and community involvement.

Qualifications

• You love the sales process and have a proven track record of sales.
• You’re passionate about people, sales, wellness.
• Your verbal and written communication skills are on point.
• You’re a numbers person and can deliver action plans based on key metrics.
• You embrace a supportive leadership role and are also a strong team player.
• You’re driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
• You get joy and fulfillment from helping people feel better and live healthier lifestyle.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.