Assistant General Manager

Laredo Country Club; Laredo (TX); On-site; USD 95,000 - 135,000; Full time

Job summary

Laredo Country Club is seeking an Assistant General Manager to lead dining and hospitality amid growth and reinvestment. You will work closely with the General Manager, Clubhouse Manager, and Executive Chef to elevate service, culture, and member experience across all dining and events.

The role requires a strong background in food & beverage, team development, budgeting, and strategic leadership; you will set standards, manage events, supervise staff, and ensure compliance with health and

Qualifications

• Proven F&B management experience in a multi-outlet luxury venue.
• Beverage/Sommelier certifications preferred.
• Ability to train and inspire staff.
• Experience managing budgets and hitting targets.
• Strong communication and leadership skills.

Responsibilities

• Lead Clubhouse operations across dining venues, catering, member events and banquets.
• Set SOPs and service standards to ensure consistency and quality.
• Collaborate with leadership to align budgets, menus, and programming.
• Develop and mentor the dining team; maintain guest-focused culture.
• Plan and execute special events; monitor payroll and scheduling.

Skills

F&B management

Sommelier certs

Team leadership

Budgeting

Communication

Flexibility

Education

Bachelor’s degree in Hospitality Management or related field

Job description

THE ASSISTANT GENERAL MANAGER OPPORTUNITY AT LAREDO COUNTRY CLUB

Laredo Country Club is seeking an Assistant General Manager to lead and continue elevating its dining and hospitality program during an exciting period of growth and reinvestment. With recent renovations and new outlets now online, the Club is well positioned as a vibrant, thriving destination for its members. The successful candidate will bring a strong background in food and beverage and hospitality, with the ability to deliver consistent, high-quality service while shaping a culture rooted in genuine hospitality, engagement, and member satisfaction. This individual will be a visible leader who thrives in a dynamic environment and is passionate about building and developing teams. Working closely with the Clubhouse Manager, Executive Chef, and senior leadership, the Assistant General Manager will play a key role in creating a cohesive, welcoming atmosphere across all dining and event experiences, ensuring the Club continues to grow as a premier social hub for its members and guests.

ABOUT LAREDO COUNTRY CLUB

The Club boasts a seasoned and devoted team, with many members proudly serving for over a decade, ensuring unparalleled service and expertise. Its expansive 45,000-square-foot clubhouse is ingeniously designed to effortlessly host member activities and banquet functions simultaneously, eliminating any scheduling conflicts. With a steadfast dedication to continuous improvement, the Club remains at the forefront of luxury and innovation, consistently elevating members’ experience. Nestled within the city's most prestigious residential enclave, it stands as a beacon of refinement and distinction, offering residents an unrivaled haven of leisure and sophistication. The Laredo Country Club was founded in 1983 and is one of the top facilities in South Texas. The Club hosts several annual events, including a major NCAA golf tournament that draws the finest collegiate players in the country. In addition to a challenging, interesting, and well-maintained 18-hole golf course, the Members enjoy four banquet halls, two swimming pools, eleven tennis courts, three pickleball courts, a basketball court, and a first-class golf practice facility. The Club truly is a family facility, with an extremely active tennis program, and plays 20,000 rounds of golf in a comfortable year-round climate. Outside of recreation and sports, Laredo offers a variety of dining venues.

The City of Laredo has a fascinating history and draws its character from a unique spirit and personality rooted in its strong Hispanic community. Laredo is the home of the largest celebration of George Washington’s Birthday in the entire country. The elaborate festivities occupy the month of February, with many functions celebrated at the Club. The city (pop. 322,000) offers excellent medical facilities, a four-year university campus (Texas A&M International University), a major regional shopping mall, an outlet shopping center, and a wide variety of restaurants and specialty shops. The Laredo economy is very strong, with a healthy housing market driven by a population fueled by vibrant cross-border commerce. Laredo is the largest “land port” for North/South trade on the southern United States border.

LAREDO COUNTRY CLUB BY THE NUMBERS:

• 833 Approximate Members
• Average Food Cost: 52%
• 70k covers per year on average | Average 10 Weddings Per Year
• 63 employees reporting directly and indirectly to the F&B Director
• 53 – Average age of members
• Northstar Point of Sale
• Club is closed on Mondays

ASSISTANT GENERAL MANAGER POSITION OVERVIEW

The Assistant General Manager (AGM) provides strategic leadership and oversight for all Clubhouse operations and leads a diverse Clubhouse management team. Reporting to the General Manager and working in close partnership with the Clubhouse Manager and Executive Chef, the AGM plays a critical role in aligning service, culture, and execution across all clubhouses, housekeeping, purchasing, dining, and event experiences. Strong collaboration with the executive leadership team is essential to ensuring seamless integration between front- and back-of-house operations. At the same time, regular interaction with the Membership Experience Committee helps ensure that programming and service standards consistently reflect the membership's expectations and preferences.

Leadership

• Build and maintain respectful, collaborative relationships with all Clubhouse Leadership
• Serve as a positive, enthusiastic motivator and role model for the entire Clubhouse
• Act as a collaborative team leader who is hands-on when needed while maintaining appropriate strategic oversight.
• Clearly communicate performance expectations, ensure tasks are well-conceived and achievable, and provide the resources necessary for team success.
• Hold regular staff meetings with direct reports to reinforce expectations, share updates, and support effective planning and execution of club events.

Operations

• Oversee all Food & Beverage operations, including dining venues, catering, member events, banquets, and member-sponsored social functions.
• Establish, implement, and refine standard operating procedures and service processes across all dining and event spaces. Ensure smooth coordination of banquet operations alongside daily dining service, utilizing systems that support consistency, quality, and efficiency.
• Maintain high standards of service, presentation, and cleanliness across the entire clubhouse
• Advance the Club’s beverage program by effectively utilizing the wine cellar and enhancing wine, cocktail, beer, and non-alcoholic offerings through staff education and engagement.
• Ensure full compliance with all health, safety, sanitation, liquor service, and regulatory requirements, while staying current with industry trends and best practices.

Membership Experience

• Take personal ownership of the member experience, ensuring the operation is consistently “member ready” in both appearance and service.
• Collaborate with club leadership to ensure consistent service standards that drive high levels of member and guest satisfaction.
• Serve as an effective communicator with members and guests, intuitively delivering service that reflects the Club’s culture and expectations.
• Actively support the planning and execution of special club events to ensure they are thoughtful, well-coordinated, and memorable.
• Develop, manage, and execute the clubhouse budget in alignment with Club goals.
• Understand and communicate key financial metrics related to successful F&B and other clubhouse operations, ensuring leadership team awareness and accountability.
• Monitor payroll, labor deployment, and scheduling to ensure alignment with forecasts and service standards.
• Coordinate purchasing and inventory systems to maintain appropriate par levels and organized control of wine, spirits, beer, and beverage products. Oversee alcoholic beverage inventory management and purchasing to ensure quality, consistency, and cost control.
• Track and analyze operational data, including reservations, covers, average check, menu mix, menu engineering, P&L performance, and member satisfaction metrics.

Initial Priorities of the Assistant General Manager

• Set Excellence as the Service Standard: Establish clear expectations for service, hospitality, and professionalism.
• Deliver Consistency Through Strong Fundamentals: Reinforce reliable systems, training, and standards.
• Understand Members & Their Preferences: Quickly learn member habits, traditions, and expectations.
• Develop and Inspire the Team: Lead as a visible, hands-on mentor.
• Maintain Visibility & Leadership Presence: Be an approachable, steady presence throughout dining rooms.

CANDIDATE QUALIFICATIONS

• Proven food and beverage management experience in a multi-outlet luxury restaurant/hospitality venue
• Beverage/Sommelier certifications preferred, or an individual with deep beverage experience/knowledge
• Ability to manage and inspire personnel with a passion for training team members
• Proven ability to work within budgeted targets and goals
• Flexible and adaptable management style
• Excellent communication and leadership skills

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

• Bachelor’s degree (B.A.) in Hospitality Management or related field
• Minimum of 5 years of experience in a high-volume hotel, restaurant, or club operation