Assistant General Manager

Fabio Viviani Hospitality Group; Lake Zurich (IL); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Fabio Viviani Hospitality Group's LAGO concept in Glenview is seeking a senior restaurant leader to guide operations, uphold guest experience, and drive profitability across the venue.

You will coach a diverse team, manage budgets and payroll, optimize cost controls, and help develop the next generation of hospitality professionals while delivering authentic Italian dining.

The role requires hands-on leadership, strategic thinking, and a passion for exceptional service in a fast-paced environment.

Qualifikationen

• 7+ years of leadership experience in restaurant/hospitality.
• Strong budgeting and cost management capabilities.
• Ability to translate data into actionable improvements.

Aufgaben

• Provide quality, genuine hospitality in a timely manner.
• Lead and coach the team towards exceptional guest service.
• Hire, train, develop, promote and manage performance.
• Oversee operations with P&L considerations according to budget.
• Ensure brand promise and profitability.
• Work hands-on during peak shifts.

Kenntnisse

Leadership

Communication

Team building

Analytical thinking

Budgeting

Jobbeschreibung

About LAGO (Glenview)

LAGO, the creation and vision of Fabio Viviani. With an emphasis on steak and fine libation you will experience Italian tradition with an innovative twist. The cuts are only the thickest and finest and the seafood is unsurpassed. The atmosphere is relaxed, while at the same time, sophisticated with a Neighborhood feel. You may even catch a glimpse of Fabio himself. If you believe in this idea and vision, it's time to help us build the next great experience for our guests.

Duties:

• Provide quality, and genuine, hospitality in a timely manner.
• Ensure that guest's feel important and welcome in the restaurant.
• Ensure the excellence of the service and hospitality provided by the entire team.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Ensure effective hiring, training, development, promotion and performance management.
• Guide all unit departments in upholding the excellence and efficiency of the business operations.
• Assist in managing all P&L considerations according to budget, verifying all payroll on a per pay period basis when necessary.
• Ensure the business delivers on the brand promise while achieving desired profitability.
• Assist in developing and implementing creative strategies for revenue enhancement and cost containment.
• Running hands-on shifts during volume periods.
• Adheres to, and ensures all team-members adhere to, all company safety and sanitation policies and procedures.
• Other duties as assigned.

Requirements:

• Passion for food and ensuring an excellent dining experience for all guests.
• 7+ years of experience in Restaurant/Hospitality Leadership preferred.
• Proficient knowledge of systems and processes in food cost management.
• Strong understanding of budgets, financial statements, and cost management to ensure business profitability.
• Ability to interpret data, analyze market trends, and make data-driven decisions to support business strategies.
• Ability to lead and empower a team.
• Excellent communicate skills to effectively work and guide the management team and team members as well as speaking with guests
• Ability to taste and evaluate food and beverage products
• Must be flexible with schedule and able to work different shifts and shifts with undefined end times
• Ability to quickly identify problems and implement solutions, especially in fast-paced environments.
• Be able to reach, bend, stoop and frequently lift up to 20+ pounds
• Be able to work in a standing position for long periods of time
  

We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! Whether looking at our current staff or future team members, we believe that everyone has something to offer, and our employment practices reflect that. Whether by mandate or not, we never have and never will make our employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about food and hospitality, we may be the place for you!