Assistant General Manager

Baskin-Robbins; Holden (ME); On-site; USD 42,000 - 60,000; Full time

Job summary

Baskin-Robbins is seeking an Assistant General Manager to support the General Manager and help drive store success in a fast-paced retail environment. You will lead Shift Leaders and Crew Members, deploy the team, optimize drive-thru performance, and communicate results to achieve daily goals.

This role focuses on coaching, team development, and delivering a fast, friendly guest experience. It also serves as a path to becoming a General Manager within the franchise system, with growth

Qualifications

• Retail management experience preferred.
• Strong leadership and coaching skills.
• Customer-service oriented.

Responsibilities

• Lead and develop Shift Leaders and Crew Members, aligning them with store goals.
• Plan crew deployment, monitor drive-thru performance, and communicate results.
• Set goals, track progress, and ensure execution of store standards (red book).
• Deliver fast, friendly, and energetic service; act as a dependable team player.

Job description

Assistant General Managers (AGM’s) are the primary support system for the General Manager. AGM’s are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM’s primary focus includes:

• Leadership of Shift Leaders and Crew Members by supporting each individuals’
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Fast, friendly, and energetic service
• Being a Team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

In the Assistant General Manager position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Assistant General Managers are our next General Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.