Assistant General Manager

Baskin-Robbins; Middleburg (Snyder County); On-site; USD 42,000 - 58,000; Full time

Job summary

Dunkin' Donuts franchise in Middleburg, PA is seeking an Assistant General Manager to support the General Manager by leading the team and delivering fast, friendly service.

The AGM will focus on supervising shifts and crew, deploying staff, boosting drive-thru performance, setting goals, and communicating results. This role emphasizes developing leadership skills and promoting customer satisfaction through teamwork.

Qualifications

• Leadership experience and proven people management ability.
• Ability to supervise shift leaders and crew members.
• Strong coaching, communication, and customer-service skills.

Responsibilities

• Lead Shift Leaders and Crew Members, supporting each individual.
• Oversee crew deployment, drive-thru performance, goal setting, and results communication.
• Ensure fast, friendly, energetic service and act as a team player.
• Support the General Manager by developing the team and driving store success.

Skills

Leadership

Team supervision

Drive-thru management

Coaching

Communication

Job description

HIRING IMMEDIATELY !

Assistant General Managers (AGM’s) are the primary support system for the General Manager. AGM’s are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM’s primary focus includes:

• Leadership of Shift Leaders and Crew Members by supporting each individuals’
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Fast, friendly, and energetic service
• Being a Team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Assistant General Manager position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Assistant General Managers are our next General Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.