Assistant General Manager

Amirian Management Company; Hemet (CA); On-site; USD 45,000 - 90,000; Full time

Job summary

A restaurant management firm located in Hemet, California, is seeking an experienced Assistant General Manager to oversee daily operations and ensure guest satisfaction. The ideal candidate will manage staff, handle financial and administrative duties, and uphold service standards while fostering a positive work environment. A ServSafe certification is mandatory. This role requires strong leadership skills and the ability to manage inventory effectively. The position offers a competitive salary ranging from $45,000 to $90,000 annually.

Qualifications

• ServSafe certified and knowledgeable about sanitation standards.
• Experience in managing restaurant operations.
• Excellent leadership and interpersonal skills.

Responsibilities

• Manage daily restaurant operations and staff.
• Ensure guest satisfaction and handle complaints.
• Maintain sanitation standards and legal regulations.
• Conduct inventory and control costs.
• Prepare employee schedules and staff training.

Skills

Customer service

Inventory management

Financial management

Team leadership

ServSafe certification

Job description

Assistant General Manager

Amirian Management Company

Salary: $45,000 - $90,000 per year

Summary

The Assistant General Manager is responsible for creating a culture that reflects company values, managing daily restaurant operations, overseeing inventory and ordering, optimizing profits, and ensuring guest satisfaction. The role reports to the Restaurant General Manager.

Primary Responsibilities

• Adhere to company standards and service levels to increase sales.
• Ensure financial and personnel/payroll administrative duties are completed accurately and on time.
• Maintain a safe, secure, and healthy environment by enforcing sanitation standards and legal regulations.
• Ensure consistent high-quality food preparation and service.
• Maintain restaurant cleanliness, proper uniforms, and an overall professional image.
• Accurately inventory and control cost of goods, supervise portion control to minimize waste.
• Estimate food needs, place orders with distributors, and schedule deliveries.
• Be ServSafe certified and uphold all ServSafe guidelines.
• Complete weekly Food Excellence Self-Assessment.
• Respond to guest complaints and take appropriate actions to turn dissatisfied guests into return guests.
• Ensure a safe working environment for employees and guests, complete accident reports promptly when necessary.
• Manage shifts, including daily decision making, scheduling, and planning while maintaining standards.
• Investigate and resolve complaints regarding food quality and service.
• Ensure all employees complete required training.
• Communicate job expectations, monitor performance, and enforce policies and procedures.
• Provide ongoing feedback and establish performance expectations for employees.
• Prepare schedules to ensure full staffing for all shifts.
• Develop crew members to become Shift Leaders and develop Shift Leaders to become Assistant Managers.
• Maintain compliance with all state, local, and federal regulations, and perform loss prevention audits.
• Uphold company purpose and values.
• Keep the Restaurant General Manager informed of all significant issues and suggest corrective actions.
• Complete responsibilities in a timely and effective manner.
• Maintain a cooperative workplace to foster maximum morale, productivity, and efficiency.
• Accomplish company goals by accepting ownership and performing additional duties as required.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing; Hospitality