Assistant General Manager

Le Pain Quotidien; Greenwich (CT); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Daytime hours

Medical, dental, and vision benefits

PTO starting at 10 days

401k with company match

Life insurance

Commuter benefits

Pet insurance

Team member discounts

Job summary

Le Pain Quotidien in Greenwich, CT is seeking an Assistant General Manager to lead on the floor, partner with the GM, and balance guest needs with financial results.

This hands-on leadership role emphasizes hospitality, coaching, and building a resilient team, with a focus on consistent service and culture across shifts. The position offers daytime hours and opportunities for growth toward General Manager roles.

Qualifications

• 2+ years of restaurant leadership experience in a full-service restaurant, hospitality group, or comparable environment.
• Passion for hospitality with ability to lead from the floor during service.
• Track record of building strong restaurant cultures with valued, supported teams.
• Strong instincts for guest experience and service excellence, coaching teams toward high standards.
• Demonstrated ability to hire, develop, coach, and retain talent at multiple levels.
• Experience managing labor, sales, COGS, inventory, forecasting, and P&L performance.
• Growth mindset toward General Manager-level leadership.
• Stand for prolonged periods and lift up to 50 lbs.
• NYC Food Handlers License is required.
• Proficiency in Spanish, French, and/or Arabic is a plus.

Responsibilities

• Lead from the floor during service, staying engaged and coaching in the moment.
• Own the guest experience, resolve concerns with empathy and urgency.
• Develop people and culture; create an environment where team members feel valued and motivated.
• Recruit, interview, hire, onboard, develop, and retain a high-performing restaurant team.
• Open, service, and close with strong shift-to-shift communication.
• Own labor deployment during service, balancing guest experience and productivity.
• Maintain standards for food quality, hospitality, cleanliness, and food safety.
• Manage inventory, food cost, waste, ordering, and COGS; identify improvement opportunities.
• Contribute to P&L performance with focus on profitability.
• Step into General Manager responsibilities when needed.

Skills

Lead from floor

Guest experience

Team leadership

Coaching talent

P&L awareness

Job description

Assistant General Manager# Careers## Assistant General ManagerApply: CT - Greenwich: Full time: Posted Yesterday: JR102844Be home in time for dinner! At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on **warmth, community, and connection.** From the bread we bake to the experiences we create, we take pride in doing things the right way, every day. Regular guests become familiar faces, teammates support one another, and **every shift feels purposeful.** We also offer something different from many restaurant environments: **a more predictable schedule,** a sustainable pace, and the ability to build a career without sacrificing your life outside of work. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including **California Pizza Kitchen and Little Beet.** At LPQ, you’re not just joining a restaurant, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community. **About the Role:**As Assistant General Manager, you'll be a key leader in the restaurant—partnering closely with the General Manager to lead the team, elevate the guest experience, and drive strong business performance.This is a hands-on leadership role for an experienced hospitality leader who thrives on the floor, develops people, and knows how to balance exceptional service with operational and financial results. You'll play an active role in shaping restaurant culture, coaching leaders and team members, and ensuring every shift delivers a consistently high standard of hospitality.You'll have meaningful ownership across **people, hospitality, operations, and financial performance**, while working alongside an experienced General Manager who will support your continued growth toward future General Manager opportunities.**If you're an experienced restaurant leader coming from a full-service restaurant or hospitality group and are looking for an opportunity to broaden your leadership impact, we'd love to meet you.**## ****You will:***** **Lead from the floor****,** staying highly engaged during service, coaching in the moment, supporting the team, and ensuring guests receive exceptional hospitality from arrival through departure.* **Own the guest experience**, anticipating needs, resolving concerns with empathy and urgency, and turning service recovery moments into opportunities to build loyalty.* **Develop people and build culture****,** creating an environment where team members feel valued, accountable, and motivated to grow.* Partner with the General Manager to **recruit, interview, hire, onboard, develop, and retain** a high-performing restaurant team.* Lead and coach restaurant leaders and team members through **opening, service, and closing**, ensuring consistent execution and strong shift-to-shift communication.* **Own labor deployment during service**, making real-time decisions that balance guest experience, team productivity, and financial performance.* Maintain high standards for **food quality, hospitality, cleanliness, and food safety****,** ensuring the restaurant consistently delivers against brand standards.* Partner with the GM to manage i**nventory, food cost, waste, ordering, and COGS****,** identifying opportunities and taking action to improve performance.* **Contribute to P&L performance**, using sales, labor, COGS, and other key business metrics to identify trends, forecast needs, and drive profitability.* Step into the General Manager's responsibilities as needed, demonstrating readiness for **future GM opportunities.**### ## **You have:*** **2+ years of restaurant leadership experience** in a full-service restaurant, hospitality group, or comparable environment.* A genuine passion for hospitality and a proven ability to l**ead from the flo****or and inspire a team during service.*** A track record of building strong restaurant cultures where people feel valued, supported, challenged, and accountable.* Strong instincts for **guest experience and service excellence**, with the ability to coach teams toward consistently high standards.* Demonstrated ability to **hire, develop, coach, and retain talent** at multiple levels of the organization.* Experience managing or contributing to **labor, sales, COGS, inventory, forecasting, and P&L performance.*** A growth mindset and desire to continue developing toward **General Manager-level** **leadership**.* Must be able to stand for prolonged periods and lift and carry items weighing up to 50 lbs.* A NYC Food Handlers License is required to be considered for this position.* *Proficiency in Spanish, French, and/or Arabic is a plus.*The annualized range for this position (plus a bonus) is: **$62,000-$65,000** **Perks and Benefits:*** Real work-life balance - daytime hours* Medical, dental, and vision benefits* PTO starting at 10 days* 401k with company match* Life insurance* Commuter benefits* Pet insurance* Team member discounts at all our brands *Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.*At Le Pain Quotidien, you can build your skills and career while still having a life outside of work. We’re a Belgian bakery and restaurant known for warm hospitality, great food, and bringing people together. Join a team where you can take pride in your work, grow with purpose, and feel supported along the way.