Assistant General Manager

Nudy's Cafes; Exton (PA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Résumé du poste

Nudy's Cafes is seeking a seasoned Assistant General Manager to provide dependable manager-on-duty coverage and leadership for both FOH and BOH during shifts.

You will drive opening, operating, and closing procedures, ensure cash and safety controls, and mentor team members to improve guest experience and operational reliability. A food-safety certification is required, with opportunities for advancement within the company.

Qualifications

• Prior Shift Leader or restaurant management experience.
• Ability to lead FOH and BOH coordination during a shift.
• Reliable transportation for floating assignment where required.
• Required food-safety certification.

Responsabilités

• Execute the RM-issued FOH schedule and the GM’s shift plan.
• Lead opening, operating, and closing shifts across FOH and BOH.
• Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.
• Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.
• Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and elevate through the GM.
• Facilitate vendor access and verify completion when assigned by the GM.
• Coach team members in real time and elevate formal matters through the proper level.
• Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.

Connaissances

FOH coordination

BOH coordination

Leadership

Guest hospitality

Formation

Food-safety certification

Outils

Toast POS

7shifts

Description du poste

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks

Nudy's Cafes is looking for a seasoned Assistant General Manager

Position Purpose

Provide dependable Manager-on-Duty and GM-coverage leadership while building the operating judgment and system knowledge required for a GM assignment.

Core Responsibilities

• Execute the RM-issued FOH schedule and the GM’s shift plan.
• Lead opening, operating, and closing shifts across FOH and BOH.
• Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.
• Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.
• Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and elevate through the GM.
• Facilitate vendor access and verify completion when assigned by the GM.
• Coach team members in real time and elevate formal matters through the proper level.
• Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.

Decision Authority and Escalation

• Serve as accountable MOD during assigned shifts.
• Complete routine delegated operating and maintenance-request tasks within established procedures.
• No independent labor targets or authority to set labor strategy.

Measures of Success

• Shift and guest execution.
• Opening, closing, cash, safety, maintenance handoff, and operational-check completion.
• Reliability of GM coverage and quality of communication.
• Progress toward GM readiness.

Leadership and Culture Expectations

• Demonstrate ownership, calm judgment, hospitality, and respectful coaching.
• Bring proposed solutions with escalations and protect one consistent company standard.

Minimum Qualifications

• Prior Shift Leader or restaurant management experience.
• Ability to lead FOH and BOH coordination during a shift.
• Reliable transportation for floating assignment where required.
• Required food-safety certification.

Career Path

Shift Leader Restaurant Manager- Assistant General Manager General Manager I, II, or III Regional Operations Manager- Director of Operations

This description summarizes primary responsibilities. Final approval thresholds, system permissions, schedules, classification, and compensation are governed by company policy and applicable law.