Assistant General Manager

Nudy's Cafes; Berwyn (PA); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Résumé du poste

Nudy's Cafes seeks a seasoned Assistant General Manager to provide dependable Manager-on-Duty coverage and GM succession readiness. You will support FOH/BOH operations, lead opening/closing shifts, and ensure smooth staff handoffs and safety compliance.

Grow with a team-focused environment that emphasizes hospitality, performance-based rewards, and ongoing training. This role requires strong leadership and real-time coaching across departments.

Qualifications

• Previous Shift Leader or restaurant management experience.
• Ability to lead FOH and BOH coordination during a shift.
• Reliable transportation for floating assignment where required.
• Food-safety certification is required.

Responsabilités

• Execute the RM-issued FOH schedule and GM’s shift plan.
• Lead opening, operating, and closing shifts across FOH and BOH.
• Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.
• Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.
• Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and elevate through the GM.
• Facilitate vendor access and verify completion when assigned by the GM.
• Coach team members in real time and elevate formal matters through the proper level.
• Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.

Connaissances

Leadership

Shift management

FOH coordination

BOH coordination

Outils

Toast

7shifts

Description du poste

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks

Nudy's Cafes is looking for a seasoned Assistant General Manager

Position Purpose

Provide dependable Manager-on-Duty and GM-coverage leadership while building the operating judgment and system knowledge required for a GM assignment.

Core Responsibilities

• Execute the RM-issued FOH schedule and the GM’s shift plan.
• Lead opening, operating, and closing shifts across FOH and BOH.
• Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.
• Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.
• Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and elevate through the GM.
• Facilitate vendor access and verify completion when assigned by the GM.
• Coach team members in real time and elevate formal matters through the proper level.
• Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.

Decision Authority and Escalation

• Serve as accountable MOD during assigned shifts.
• Complete routine delegated operating and maintenance-request tasks within established procedures.
• No independent labor targets or authority to set labor strategy.

Measures of Success

• Shift and guest execution.
• Opening, closing, cash, safety, maintenance handoff, and operational-check completion.
• Reliability of GM coverage and quality of communication.
• Progress toward GM readiness.

Leadership and Culture Expectations

• Demonstrate ownership, calm judgment, hospitality, and respectful coaching.
• Bring proposed solutions with escalations and protect one consistent company standard.

Minimum Qualifications

• Prior Shift Leader or restaurant management experience.
• Ability to lead FOH and BOH coordination during a shift.
• Reliable transportation for floating assignment where required.
• Required food-safety certification.

Career Path

Shift Leader Restaurant Manager- Assistant General Manager General Manager I, II, or III Regional Operations Manager- Director of Operations

This description summarizes primary responsibilities. Final approval thresholds, system permissions, schedules, classification, and compensation are governed by company policy and applicable law.