Assistant General Manager

Bluemont Group; Davis Meadows (TN); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Paid Vacation

401(k) Plan with matching

Free Coffee & Meals while working

Competitive Benefits Package

Hands‑on coaching from GM

Job summary

Bluemont Group, a Dunkin’ Franchisee in Smyrna, TN, seeks an Assistant Manager to lead shifts, help manage the crew, and drive restaurant performance. You’ll learn the numbers behind a busy QSR—labor, food cost and cash—and prepare for your own restaurant leadership.

Openings can start as early as 4 a.m. with varying hours including weekends; this role offers weekly pay, benefits, and hands-on coaching from the GM to build your management career.

Qualifications

• Supervisory experience in a restaurant, QSR or retail setting.
• Ability to open and close, including early mornings and weekends.
• Strong communication under pressure and ability to explain decisions to your team.
• Comfort with coaching and performance feedback.
• Willingness to stand, move, and lift items for a full shift.

Responsibilities

• Lead shifts on the floor, including drive-thru and morning rush.
• Assist GM with hiring, training and cross-training Crew Members and Shift Leaders.
• Coach the team, recognize wins and address performance issues promptly and fairly.
• Maintain Dunkin’ standards for quality, speed and cleanliness on every shift.
• Roll out new menu items and promotions on time.
• Control labor, food cost and cash; review results with the GM and plan fixes.
• Ensure food safety, cleanliness, and preventive maintenance.
• Maintain ServSafe certification as required.

Skills

Supervisory experience

Team coaching

Hiring and training

Conflict resolution

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Smyrna, TN, US

2 days ago Requisition ID: 1723

Salary Range: $15.75 To $17.75 Annually

Learn to Run the Restaurant

Ready to move from running shifts to running the business?

As a Dunkin’ Assistant Manager with Bluemont Group, a local Dunkin’ franchisee, you’re the General Manager’s right hand. You lead the team through the morning rush, help hire and train, and learn the numbers behind a busy QSR: labor, food cost and cash. This is the role that gets you ready for your own restaurant.

What you’ll do

• Lead shifts on the floor, including drive-thru and the morning rush
• Help your GM hire, train and cross-train Crew Members and Shift Leaders
• Coach the team, recognize wins and handle performance issues quickly and fairly
• Keep every shift on Dunkin’ standards for quality, speed and cleanliness
• Roll out new menu items, promotions and marketing on time
• Control labor, food cost and cash; review results with your GM and plan fixes
• Keep the team and guests safe: food safety, cleanliness and preventive maintenance
• Earn and keep your ServSafe® certification
• Our restaurants are open as early as 4 a.m. and as late as 11 p.m. Hours vary by location and day.
• Opening and closing shifts, early mornings and weekends are part of restaurant management

Our team members enjoy:

• Weekly Pay
• Paid Vacation
• 401(k) Plan with matching contributions
• FREE Coffee & Meals while working
• Competitive Benefits Package
• Hands‑on coaching from your GM on labor, food cost and cash control

Must-haves

• Supervisory experience in a restaurant, QSR or retail setting
• You make good calls under pressure and explain them to your team
• You give honest feedback and handle conflict calmly
• Availability to open and close, including early mornings and weekends
• You can stand, bend and move for a full shift and lift and carry supplies

Nice‑to‑haves

• Dunkin’ or other QSR management experience
• A second language

Bluemont Group, a Dunkin’ Franchisee, is an equal opportunity employer.