Assistant General Manager

College Station Hospitality Group LTD; College Station (TX); On-site; USD 100,000 - 110,000; Full time

Job summary

Valor is seeking an Assistant General Manager to oversee hotel operations, report to the General Manager, and ensure exceptional guest service and financial performance.

The role focuses on directing all hotel activities, developing sales strategies, and leading department leaders while maintaining brand standards and a positive work environment.

Qualifications

• Minimum of five years’ experience in a related or management position.
• Strong negotiation and sales skills in the hotel industry.
• Excellent oral, written and presentation skills reflecting the Foundation Image.
• Effective listening and interpersonal skills.
• Ability to delegate, manage manpower, organize complex projects and establish priorities.

Responsibilities

• Assist in directing all phases of hotel operations to deliver superior service.
• Develop sales plans with the Director of Sales & Marketing to drive revenue.
• Monitor performance and implement actions to meet financial goals.
• Lead and develop Department Leaders, ensuring guest satisfaction and retention.
• Manage expenses, forecasting, and compliance with hotel policies.

Skills

Sales negotiations

Communication

Active listening

People management

Education

Bachelor’s Degree in Hospitality Management

Job description

COMPANY OVERVIEW

At Valor, we are passionate hotelitarians—driven, detail‑obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

POSITION PROFILE

Assistant General Manager reports to the General Manager. The Assistant General Manager’s purpose is to assist in direction all phases of hotel operations, providing a superior service and product to the hotel’s guests, ensuring a positive and safe environment for all associates, and managing the financial viability of the hotel to meet ownership expectations.

ESSENTIAL JOB FUNCTION

• Salary Range: $100,000–110,000 Annually
• Adhere to all written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., that comprise the essential functions.
• Assist in developing departmental sales plan in conjunction with the Director of Sales & Marketing, including specific tactics for revenue generation.
• Involve all hotel personnel in generating revenue through constant communication on the importance of continuous income stream.
• Research and analyze current and future market areas, and develop sales strategy based on data.
• Assist in setting hotel goals, both qualitative and quantitative.
• Develop business and financial plans for the hotel.
• Monitor hotel performance according to plan.
• Devise and implement actions to ensure the hotel’s performance meets the plan.
• Ensure that the hotel meets all debt and lease term obligations.
• Fiduciary responsibility to ensure that the hotel meets all contractual obligations.
• Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.
• Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.
• Ensure all expense‑control systems are in place with close monitoring of all department expenses, including revenue to payroll ratio.
• Ensure appropriate forecasting systems are utilized.
• Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.
• Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
• Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns.
• Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.

DESIRED SKILLS AND QUALIFICATIONS

• Education: Bachelor’s Degree in Hospitality Management, Business Administration, Marketing, or Economics (preferred).
• Experience: Minimum of five years’ experience in a related or management position.
• Skills and Abilities:
  • Ability to perform critical analysis and manage a wide range of information.
  • Extensive knowledge of negotiating and sales procedures associated with the hotel industry.
  • Excellent oral, written and presentation skills that reflect the Foundation Image.
  • Effective listening skills.
  • Ability to delegate, manage manpower, organize complex projects and establish priorities consistent with department/hotel objectives.
  • Skill in communicating information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary (Daily Pay!)
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Health, Dental, Vision, Life Insurance and other supplemental options
• Paid PTO
• 401(k) with employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement