Assistant General Manager

Workstream; Coeur d'Alene (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

Jamba in Coeur d'Alene is seeking an Assistant General Manager to oversee shift operations, guest experiences, and drive sales while upholding brand excellence. You will lead a team, train staff, and maintain store standards with a focus on customer satisfaction.

Ideal candidates have strong leadership, communication, and multitasking skills; familiarity with Microsoft Office and ServSafe is a plus. This is a full-time, on-site role with opportunities for growth within the brand.

Qualifications

• Self-discipline and leadership ability required.
• Strong communication and customer-service focus.
• Ability to multi-task and supervise a team.
• Must be eligible to work in the United States and pass background checks.

Responsibilities

• Oversee shift-level operations, guest experience and sales performance.
• Lead and develop team members to meet brand standards.
• Ensure store appearance and operations align with company expectations.
• Educate guests on products and services and engage with the community.

Skills

Leadership

Communication

Multi-tasking

Customer service

Microsoft Office

Team development

Education

High School diploma

Some college

ServSafe certification

Tools

Microsoft Office

Job description

Are you ready for a Whirl’d Class Job at Jamba? Then join our smoothie squad!

Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction you deserve, join our team! We are seeking positive and outgoing people to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement and execution of brand excellence. As part of our Whirl’d class team at Jamba, you will create and sustain a highly productive store environment by leading a team that delivers Whirl’d Class Service and Results.

Responsibilities:

An Assistant General Manager (AGM) is responsible for the overall shift-level operations, guest experience, sales performance and execution of brand excellence in a store. They are also responsible for responsible for assisting in the growth of annual sales and profit of the store. In the absence of the General Manager (GM), the AGM effectively is the store leader. AGMs ensure that the store’s appearance as well as each team member’s performance is to company standard and are also responsible for consistently educating and engaging the community and store guests on all of Jamba’s products and services.

Qualifications:

Is a Whirl'd Class job right for you?

PERSONAL REQUIREMENTS

• Self-discipline, strong initiative, leadership ability and outgoing personality.
• Pleasant, polite manner with a neat, clean appearance.
• An effective motivator.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
• Must possess good communication skills.
• Ability to effectively multi-task.
• Ability to effectively supervise multiple team members to achieve desired goals.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age.
• Must also be able to work a minimum of 32-40 hours per week through variable shifts (opening, mid-day and closing) from week-to-week.
• Minimum 1 year in a supervisory role.
• Ability to stand, bend, reach scoop and regularly lift 30-40 lbs throughout assigned shift.
• Comfortable periodically working in temperatures ranging from 40° F to -10° F (walk-in cooler & freezer).
• High School diploma; some college, a plus.
• Computer literate and web-savvy.
• ServSafe certified, a plus.
• Familiarity with Microsoft Office Suite (Word, Excel & Outlook).
• Must be eligible to work in The United States.
• Must agree to a background check.

Smoothie Influencers since 1990
Fantastic flavor is always in season and nothing beats feeling your best. For nearly 30 years we've brought the right, delicious ingredients to create whirl'd famous flavor. At our core, we're always evolving our menu to include more options with plant-based and no sugar added options noted in our menu. Whether you're looking for a treat or a pick-me-up, you'll find it here.