Assistant General Manager

US Fitness; Cockeysville (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free club membership

Discounts on services

Referral bonus

Certification & CE programs

Full-time benefits

Job summary

US Fitness is seeking an energetic Assistant General Manager to drive membership growth and oversee club operations. You will coach the membership team, support front desk and housekeeping, and partner with the GM to deliver an outstanding member experience daily.

You will recruit, train, and develop staff; manage operations; and help with scheduling, onboarding, and reports. A people-first leader with sales and operational strengths will thrive here.

Qualifications

• High School Diploma or GED is required.
• Strong selling and coaching skills.
• CPR/AED certification (or willingness to obtain within 30 days).
• Excellent communication, leadership, organization, and a friendly, professional presence.
• Comfortable using basic computer systems (MS Office, CRM/sales tracking).

Responsibilities

• Lead and coach the membership team to drive sales and exceed revenue goals.
• Recruit, hire, train, and develop membership consultants and departmental staff.
• Manage daily club operations and step in as Manager-on-Duty when needed.
• Oversee at least one department (scheduling, performance, hiring, and discipline).
• Host tours, convert prospects, and ensure onboarding & paperwork are complete.

Skills

Sales

Coaching

Leadership

Communication

Education

High School Diploma or GED

Bachelor’s degree (exercise science, business, or related)

Tools

MS Office

CRM / Sales Tracking

Job description

We're growing and looking for an energetic Assistant General Manager to help lead membership growth and club operations. You'll coach and inspire the membership team, support club departments (front desk, housekeeping, etc.), and partner with the GM to deliver an outstanding member experience every day. If you're a people-first leader who loves sales, operations, and building great teams, this is for you.

What you'll do:

• Lead and coach the membership team to drive sales and exceed revenue goals
• Recruit, hire, train, and develop membership consultants and departmental staff
• Manage daily club operations and step in as Manager-on-Duty when needed
• Oversee at least one department (scheduling, performance, hiring, and discipline)
• Host tours, convert prospects, and ensure accurate onboarding & paperwork
• Track leads, run reports, and support club marketing and outreach
• Maintain high standards for member service, safety, and club appearance
• Work flexible hours including early mornings, evenings, and weekends

What we're looking for:

• High School Diploma or GED
• Strong selling and coaching skills.
• CPR/AED certification (or willingness to obtain within 30 days).
• Preferred: Bachelor's degree (exercise science, business, or related) and 2+ years' sales/management experience.
• Excellent communication, leadership, organization, and a friendly, professional presence.
• Comfortable using basic computer systems (MS Office, CRM/sales tracking).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities