Assistant General Manager

The Halal Shack; City of Albany (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k) eligibility

Competitive hourly pay

Job summary

The Halal Shack campus restaurant seeks an experienced manager to lead a high-volume operation during the academic year. You will recruit, hire, and train front- and back-of-house teams while upholding hospitality, throughput, and safety standards.

The schedule mirrors the academic calendar with a summer off-season and opportunities to return next year based on performance, enabling time to recharge, travel, or pursue other opportunities.

Qualifications

• 3–5 years of restaurant management experience with increasing responsibility.
• At least 2 years leading supervisors or large hourly teams.
• Strong leadership, financial acumen, and decision‑making skills in a fast‑paced, high‑volume environment.
• A genuine commitment to hospitality and delivering an outstanding guest experience.

Responsibilities

• Lead your team by recruiting, hiring, training, coaching, and retaining a strong front- and back-of-house team, fostering accountability, teamwork, and hospitality.
• Run the operation by directing daily activities, maintaining high standards for food quality, cleanliness, safety, and sanitation, and overseeing inventory and vendor relations.
• Support the business by assisting with labor management, food cost, controllable expenses, and using sales data to improve performance.
• Drive the guest experience by setting hospitality standards, resolving concerns professionally, and ensuring brand consistency daily.

Skills

Leadership

Team management

Guest experience

Decision-making

Financial acumen

Hospitality

Job description

Help run a high-volume campus restaurant through two focused semesters, then enjoy an extended summer break that aligns with the academic calendar. Most restaurant management jobs run nearly year-round with little time away. This role is different.

During the roughly thirty-two-week academic operating season, you'll help lead every part of a fast-paced, high-volume restaurant. At the end of the school year, our campus locations close for the summer, and team members are separated from employment for the off-season, with the opportunity to return for the following academic year based on business needs and performance. It's a unique schedule that offers time to recharge, travel, spend time with family, pursue other opportunities, or simply enjoy the summer before returning to campus operations.

Why this role is different

• A schedule built around the academic calendar. Work hard during the busy campus season, then enjoy an extended summer break while the university is on recess.
• A campus, not a chain box. Be part of an operation embedded in campus life, with the energy and rhythm of the school year.
• Steadier, high-volume business. Campus meal-plan infrastructure provides more predictable traffic than many traditional restaurant concepts.
• Real room to grow. Strong Assistant General Managers have opportunities to advance into General Manager, multi-unit, and field leadership roles as we continue to expand.
• Meaningful leadership. Play a key role in restaurant performance, team development, operational execution, and business results.

What you'll do

• Lead your team. Recruit, hire, train, coach, and retain a strong front- and back-of-house team while building a culture of accountability, teamwork, and hospitality.
• Run the operation. Help direct daily operations, maintain high standards for food quality, cleanliness, food safety, and sanitation, and oversee inventory, ordering, and vendor relationships.
• Support the business. Assist with labor management, food cost, controllable expenses, and restaurant financial performance while using sales and operational data to drive results.
• Drive the guest experience. Set the standard for hospitality, resolve guest concerns professionally, and ensure consistent execution of brand standards every day.

What we’re looking for

• 3–5 years of restaurant management experience with increasing responsibility.
• At least 2 years leading supervisors or large hourly teams.
• Strong leadership, financial acumen, and decision‑making skills in a fast‑paced, high‑volume environment.
• A genuine commitment to hospitality and delivering an outstanding guest experience.

Schedule, Compensation, and Benefits

• Hourly, non-exempt position with overtime paid in accordance with applicable federal, state, and local law.
• Competitive hourly pay.
• Healthcare, dental, vision, sick leave, and 401(k) eligibility
• Performance‑based advancement opportunities and clear career paths into General Manager, multi‑unit, and field leadership roles.
• Must be able to stand and move for extended periods and regularly lift up to 50 pounds.
• We use eVerify to confirm U.S. Employment eligibility.