Assistant General Manager

Dewey's Pizza; Cincinnati (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant General Manager to lead a vibrant team in a dynamic restaurant environment. This role involves sharing responsibilities for total operations, focusing on building sales, hiring, training, and maintaining high standards of cleanliness and guest satisfaction. Ideal candidates will possess strong leadership qualities, excellent communication skills, and a passion for the restaurant industry. Join a company that values its people and offers a supportive atmosphere for professional growth while enjoying great benefits and a balanced work-life schedule. If you are ready to make a significant impact, we would love to meet you!

Benefits

401k Matching

Parental Leave

Tuition/Loan Payback up to $3,000 per year

15 PTO days

Closed all major holidays

Loyalty bonus

Great training

Excellent work/life balance

Qualifications

• Minimum 2 years experience in a full-service restaurant.
• Strong communication and leadership skills are essential.

Responsibilities

• Assist GM in all aspects of restaurant operations.
• Ensure high standards of cleanliness, food quality, and guest satisfaction.

Skills

Leadership

Communication Skills

Problem Solving

Team Management

Customer Service

Education

High School Diploma or Equivalent

Tools

ServSafe Certification

Basic Computer Skills

Job description

Description

Leaders at Dewey’s get:

• Great training
• A company partner who hires, trains, and operates from its Purpose and Values
• A structured & organized operations approach
• Excellent work/life balance with 40-45 hour work weeks
• Next level benefits including an average of 15 PTO days, 401k Matching, Parental Leave, Tuition/Loan Payback up to $3,000 per year, closed all major holidays, loyalty bonus and more!
• The support to grow as a professional and a person. We want you to succeed and achieve your goals!

Our leaders cultivate a team-based approach that puts our people first, generating outstanding guest experiences. We are passionate about doing things the right way! Previous leadership experience is valued but NOT required. Qualities we value in Leaders:

• Open-Minded
• Positive
• Transparent and Respectful
• Organized and Efficient
• Fun!!!

If you are a warm caring person who loves to serve and grow, and you want to lead, we can’t wait to meet you! Learn more about our Purpose & Values and our culture here

Requirements

Reports to: General Manager

As Assistant General Manager (AGM), I share the responsibilities with the restaurant General Manager (GM) for the total operations of a single Dewey’s restaurant including: building sales and all other aspects of profit and loss, hiring and training of management and hourly teams, daily execution of safety and sanitation, quality food preparation, and guest hospitality and service. I am also responsible for the proper execution of kitchen operations including hiring, training, and development. The AGM assists GM with restaurant-specific priority plans to achieve our goals and shares the responsibility with the GM for the cleanliness, repair, and maintenance of the physical building.

As Assistant General Manager, I will at all times support the following areas:

• Our Vision, Strategy, Purpose, and Values
• Defining and modeling my store’s culture
• Store performance in Key Performance Indicators (KPIs) and budgets
• Supporting the details and the implementation of changes

Ideal Candidate Experience:

• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• A minimum of two years’ experience in a full-service restaurant.
• Demonstrated ability to build culture and lead a team to positive outcomes.
• Demonstrated ability to self-manage, identify problems, and initiate a solution to improve their organization.
• Demonstrated critical thinking, problem solving, and troubleshooting skills.
• Competent in hiring and interviewing potential team members.
• Proven track record of coaching team members to the positive resulting in the achievement of set goals.
• Proven track record of setting individual goals and overcoming obstacles to achieve desired results.
• Demonstrated ability to manage change with an open mind.

Ideal Candidate Qualifications:

• Strong verbal and written communication skills and reasonably skilled in math.
• Must be available to work a flexible schedule, including nights, weekends, and holidays.
• Ability to collaborate and work with people with diverse backgrounds, experiences, and ideas.
• Must be at least 21 years of age.
• Must have reliable transportation.
• Must have a high school diploma or equivalent.
• A passion for the business and compassion for people.
• Must be able to work on your feet for 9-hour shifts and lift up to 40 pounds.
• Must be highly energetic, self-motivated, goal-oriented, and dependable.
• A basic understanding of technology & relevant computer skills.
• Certified in ServSafe Manager food safety course.