Assistant General Manager

Jamal's Chicken - UVA; Charlottesville (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Sick leave

401(k) eligibility

Job summary

Jamal's Chicken - UVA on the Charlottesville campus is seeking an Assistant General Manager for campus restaurant operations. The role runs roughly thirty-two weeks during the academic year, with an extended summer break before returning to campus operations.

You'll lead a front- and back-of-house team, oversee daily operations, and manage labor, food cost, and guest experience with a focus on hospitality and performance.

Qualifications

• 3–5 years of restaurant management experience with increasing responsibility.
• At least 2 years leading supervisors or large hourly teams.
• Strong leadership, financial acumen, and decision-making skills in a fast-paced environment.
• Genuine commitment to hospitality and delivering an outstanding guest experience.

Responsibilities

• Lead your team by recruiting, hiring, training, coaching, and retaining staff.
• Direct daily operations, uphold food quality, cleanliness and safety, oversee inventory and vendor relations.
• Assist with labor management, food cost and controllable expenses, use data to drive results.
• Drive the guest experience and ensure brand standards are executed consistently.

Skills

Management experience

Team leadership

Financial acumen

Guest experience

Job description

Assistant General Manager Campus Restaurant Operations

Help run a high-volume campus restaurant through two focused semesters, then enjoy an extended summer break that aligns with the academic calendar. Most restaurant management jobs run nearly year-round with little time away. This role is different.

During the roughly thirty-two-week academic operating season, you\'ll help lead every part of a fast-paced, high-volume restaurant. At the end of the school year, our campus locations close for the summer, and team members are separated from employment for the off-season, with the opportunity to return for the following academic year based on business needs and performance. It\'s a unique schedule that offers time to recharge, travel, spend time with family, pursue other opportunities, or simply enjoy the summer before returning to campus operations.

Why this role is different

A schedule built around the academic calendar.Work hard during the busy campus season, then enjoy an extended summer break while the university is on recess.

A campus, not a chain box.Be part of an operation embedded in campus life, with the energy and rhythm of the school year.

Steadier, high-volume business.Campus meal-plan infrastructure provides more predictable traffic than many traditional restaurant concepts.

Real room to grow.Strong Assistant General Managers have opportunities to advance into General Manager, multi-unit, and field leadership roles as we continue to expand.

Meaningful leadership.Play a key role in restaurant performance, team development, operational execution, and business results.

What you\'ll do

Lead your team.Recruit, hire, train, coach, and retain a strong front- and back-of-house team while building a culture of accountability, teamwork, and hospitality.

Run the operation.Help direct daily operations, maintain high standards for food quality, cleanliness, food safety, and sanitation, and oversee inventory, ordering, and vendor relationships.

Support the business.Assist with labor management, food cost, controllable expenses, and restaurant financial performance while using sales and operational data to drive results.

Drive the guest experience.Set the standard for hospitality, resolve guest concerns professionally, and ensure consistent execution of brand standards every day.

What we\'re looking for

• 3–5 years of restaurant management experience with increasing responsibility.


• At least 2 years leading supervisors or large hourly teams.


• Strong leadership, financial acumen, and decision-making skills in a fast-paced, high-volume environment.


• A genuine commitment to hospitality and delivering an outstanding guest experience.

Schedule, Compensation, and Benefits

• Hourly, non-exempt position with overtime paid in accordance with applicable federal, state, and local law.


• Competitive hourly pay.


• Healthcare, dental, vision, sick leave, and 401(k) eligibility


• Performance-based advancement opportunities and clear career paths into General Manager, multi-unit, and field leadership roles.


• Must be able to stand and move for extended periods and regularly lift up to 50 pounds.

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