Assistant General Manager

Gold's Gym; Austin (TX); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Gold's Gym is seeking an Assistant General Manager for our Buckhead flagship to drive daily operations, member experience, and team development. You will partner with the General Manager to oversee membership sales, coaching, and on-floor execution to ensure a top-tier club standard.

The role emphasizes leadership, performance tracking, and a clear path to general manager opportunities as we expand. This position offers a dynamic, results-driven environment with growth potential.

Qualifications

• 2+ years of supervisory or leadership experience in fitness, hospitality, or retail.
• Proven track record in sales performance and team coordination; membership- or service-based environment preferred.
• Associate's degree required; Bachelor's in management, business, or related field preferred; equivalent experience considered.

Responsibilities

• Deliver a welcoming, best-in-class environment and lead the club to top-tier member experience.
• Assist with recruiting, hiring, training, and scheduling front-desk staff; coach on-floor performance.

Skills

Communication

Time management

Energetic & coachable

Education

Associate's degree

Bachelor's degree preferred

Tools

POS systems

Scheduling tools

MS Office/Google Suite

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Vision insurance


• 401(k) matching


• Bonus based on performance


• Dental insurance


• Employee discounts

Are you a natural leader with a passion for fitness and the drive to grow into a General Manager role? Do you thrive in a fast-paced environment where teamwork, accountability, and member experience come first? If so, the Assistant General Manager (AGM) role at our new Gold's Gym Buckhead flagship is your next step.

About Us

HELIX2 Fitness & Spas, Inc. is a fast-growing health and wellness company operating across multiple brands:

• Massage Envy Franchises: 11 locations across Dallas/Fort Worth and Austin, TX.


• Gold's Gym Franchise: expanding across the Atlanta metro, with plans for 10+ gyms in the coming years — Buckhead is our new flagship.


• Athletic Apparel Brand: Live Evolutionary, our in-house activewear line.

We're on a mission to build strong teams, strong leaders, and strong communities through fitness.

Why Join Us?

• Career Growth: a direct pathway to future General Manager roles as we open new Atlanta clubs.


• Dynamic Culture: work alongside a motivated team focused on results, accountability, and excellence.


• Empowered Environment: your ideas, energy, and leadership directly impact the member experience and the club's performance.

Your Role as Assistant General Manager

Partner with the General Manager to drive operational excellence, team development, and a superior member experience. You'll own key daily functions — from membership sales and staff coaching to operational execution and performance tracking — and run the floor when the GM is out.

Key Responsibilities

Member Experience

• Deliver a welcoming, best-in-class environment and lead the club to top-tier NPS on Friendliness and Cleanliness.


• Resolve member concerns quickly and professionally; support onboarding, follow-ups, and retention.

Team Support & Development

• Assist with recruiting, hiring, training, and scheduling front-desk and frontline staff.


• Lead by example on the floor; coach and give ongoing performance feedback.

Sales & Revenue Performance

• Support the GM in hitting membership, personal-training, and retail goals.


• Track KPIs to spot trends; help execute local marketing, lead generation, and referrals.

Operations & Compliance

• Keep daily operations running cleanly and efficiently; own opening/closing, inventory, and equipment checks.


• Uphold company policies, procedures, and safety standards.

Qualifications and Skills

Experience

• 2+ years of supervisory or leadership experience in fitness, hospitality, or retail.


• Proven track record in sales performance and team coordination; membership- or service-based environment strongly preferred.

Education

• Associate's degree required; Bachelor's in management, business, or a related field preferred. Equivalent experience considered.

Skills

• Exceptional communication and interpersonal skills; strong organization and time management.


• Proficiency with POS, scheduling tools, and Microsoft Office/Google Suite.

Attributes

• Energetic, self-motivated, and coachable, with a flexible schedule including evenings and weekends.


• Fitness-facility knowledge and Hyrox familiarity a plus.

Salary and Benefits

• Hourly Rate: $18 – $22, commensurate with experience.


• Performance Bonus: monthly club bonus potential based on sales and operational targets.


• Benefits: medical, dental & vision; 401(k) with company match; ZayZoon earned-wage access; discounts on services and Live Evolutionary apparel.


• Career Path: a clear route to General Manager with strong performance.

Why This Role Matters

The Assistant General Manager helps create a positive, high-performance club where members and employees thrive. You'll be at the center of daily operations — driving results, inspiring the team, and making every member experience reflect the Gold's Gym standard.