Assistant General Manager

SERVPRO of Columbia County; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a General Manager to oversee operations and lead a dedicated team. In this pivotal role, you will coordinate daily activities, hire and train staff, and ensure high-quality service that delights customers. This position offers competitive compensation, superior benefits, and opportunities for career progression. If you have a strong management background and a passion for building teams, this is your chance to make a significant impact in a thriving environment.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Career progression

Professional development

Qualifications

• 5+ years of management experience required.
• IICRC certifications preferred for restoration industry.

Responsibilities

• Manage daily operations and lead a team of managers.
• Develop annual budgets and maintain business plans.
• Ensure customer satisfaction and compliance with safety guidelines.

Skills

Management Skills

Leadership Skills

Multitasking

Detail-Oriented

Knowledge of Computer Applications

Education

High School Diploma/GED

Associate's Degree

Bachelor's Degree

Tools

IICRC Certifications (WRT, ASD)

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Health insurance
5. Vision insurance

SERVPRO of Columbia County is adding a General Manager to our team!

As the General Manager, you will be responsible for coordinating and overseeing the daily operations of the franchise. You'll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and are excited to refer us to others!

Benefits SERVPRO of Columbia County offers:

1. Competitive compensation
2. Superior benefits
3. Career progression
4. Professional development
5. And more!

Key Responsibilities:

1. Ability to manage and monitor multiple operational divisions
2. Create and maintain annual business plans and goals
3. Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
4. Lead a team of managers as they respond to and manage restoration and construction projects
5. Ensure clear communication between customer and client to achieve the highest satisfaction possible
6. Ensure job processes and procedures are followed, including safety training and guidelines
7. Recruit, hire, train, and develop managers and staff

Position Requirements:

1. High school diploma/GED; Associates and/or Bachelors degree preferred
2. 5+ years of management experience
3. At least one year of restoration industry experience preferred
4. IICRC certifications – WRT and ASD, Master designation a plus
5. Experience in building a strong team with tangible leadership skills
6. Strong process and results driven attitude
7. Ability to multitask and to remain detail oriented
8. Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies:

1. Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
2. Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
3. Ability to repetitively push/pull/lift/carry objects
4. Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.