Assistant General Manager

McDonald's; Altoona (IA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

PTO

Medical, Vision, Dental

401K

Disability coverage

Tuition reimbursement

Training and advancement

Job summary

McDonald’s Altoona is seeking dynamic Assistant General Managers to support our restaurants. As an AGM, you'll work with the General Manager to lead the restaurant, develop people, and deliver an outstanding experience for our customers.

AGMs ensure the restaurant operates profitably while upholding McDonald’s standards of Quality, Service, and Cleanliness. Candidates with quick-service management experience can pursue training to become fully certified as a McDonald’s General Manager.

Qualifications

• Commitment to excellence and workplace safety.
• Strong customer service skills.
• Effective communication skills with the ability to anticipate customer needs.
• Proven ability to make decisions and provide solutions in a fast-paced environment.
• Previous experience in restaurant management or a related field is required.

Responsibilities

• Leadership: Support all aspects of restaurant operations, including food production, guest service, and team management.
• People Management: Support human resource processes, including recruiting, hiring, onboarding, staffing, and training.
• Safety and Compliance: Ensure adherence to food safety measures and maintain high standards for guest, employee safety and restaurant security.
• Operational Excellence: Support restaurant operations and ensure the restaurant meets and exceeds standards of excellence.

Skills

Customer service

Communication

Decision making

Restaurant management experience

Workplace safety

Job description

Job Description:

We are seeking dynamic and experienced Assistant General Managers to support our McDonald's restaurants. As an Assistant General Manager (AGM), you'll work side-by-side with the General Manager to lead the restaurant, develop people, and deliver an outstanding experience for our customers.

AGMs ensure the restaurant operates profitably while upholding McDonald's standards of Quality, Service, and Cleanliness.

If you have previous quick-service or fast casual management experience and are interested in pursuing McDonald’s restaurant management the AGM role could be for you. Selected candidates will qualify for training and development opportunities to earn the qualifications needed to be fully certified as a McDonald’s General Manager.

Key Responsibilities:

• Leadership: Support all aspects of restaurant operations, including food production, guest service, and team management.


• People Management: Support human resource processes, including recruiting, hiring, onboarding, staffing, and training.


• Safety and Compliance: Ensure adherence to food safety measures and maintain high standards for guest, employee safety and restaurant security.


• Operational Excellence: Support restaurant operations and ensure the restaurant meets and exceeds standards of excellence.

Qualifications:

• Commitment to excellence and workplace safety.


• Strong customer service skills.


• Effective communication skills with the ability to anticipate customer needs.


• Proven ability to make decisions and provide solutions in a fast-paced environment.
  
• Previous experience in restaurant management or a related field is required.

Benefits:

• Competitive pay from starting at $50,000/year plus bonus incentives


• Employee discounts and meals


• PTO


• Medical, Vision, Dental available


• 401K


• Long & Short-term disability coverage available


• Tuition reimbursement and/or educational assistance


• Training and advancement opportunities


• And much, much more

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.