Assistant General Manager

Laundry Mgmnt Grp In; Allentown (Lehigh County); On-site; USD 74,390,000 - 77,146,000; Full time

Benefits offered by this job

Health care coverage

Employee discount

Tips from customers

Professional development

Job summary

Laundry Management Group Inc. is hiring an Assistant General Manager in Allentown, PA. The role covers leadership, store operations, and customer service within a busy laundromat environment.

You will supervise staff, manage inventory, and support daily operations to ensure a seamless customer experience and store performance.

Qualifications

• Proven leadership experience in retail, service, or operations management.
• Experience managing budgets, driving revenue, and controlling costs is a plus.
• Excellent customer service and strong communication skills required.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee and support staff during shifts and enforce policies.
• Monitor inventory and stay ahead of detergent and cleaning supplies.
• Assist in day-to-day laundromat management to ensure full operation.

Skills

Leadership

Budget management

Customer service

Sales mindset

Communication

Inventory awareness

Physical stamina

Job description

26 South 12th St Allentown, PA 18102 Pay Range: $26.44/hour Join Our Success Story: As an Assistant General Manager at one of our Locations Job Title: Assistant General Manager Employment Type: Full-Time

Who we are:

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry — we're changing an industry. We’ve built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

Competitive Pay & Earnings Potential: Competitive hourly rate. Sales-Based Bonus Program. Earn Tips from customers as a recognition of exceptional service! Work-Life Balance & Benefits: Health Care Coverage Option – Comprehensive medical benefits Employee Discount Program – Specialperksand savings. Additional Perks:

• Professional Development & Growth – Advance with a fast-growing company.

Your Role as an Assistant General Manager:

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support:Assistin the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For:

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule –The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Ready to Make an Impact?

If you're eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you!

Job Type and Location

Job Type: Full-time Ability to Commute: Work Location: In person

Why Join Our Team?

• Competitive hourly pay and earnings potential
• Sales-based bonus opportunities
• Tips from customers who appreciate great service
• Multiple shifts and flexible scheduling
• Employee discount and commuter benefits
• Career growth with a fast-growing company