Assistant Front Office Manager-OVERNIGHT

Hyatt Regency; Orlando (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Hyatt Regency is seeking an Overnight Assistant Front Office Manager in Orlando to lead the front office team and elevate guest service. You will champion service excellence, support training and development, and help manage scheduling and staffing to ensure smooth operations. This role is ideal for a guest-focused leader who thrives in a fast-paced environment.

The position is overnight, demanding flexible hours and a commitment to delivering memorable experiences for every guest.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Excellent verbal and written communication skills.
• At least 1 year supervisory front office experience preferred.

Responsibilities

• Lead the front office team and champion guest service.
• Support training and development initiatives.
• Oversee scheduling and staffing needs.
• Ensure smooth day-to-day operations of the front desk.

Skills

Customer service orientation

Verbal and written communication

Front office supervisory experience

Job description

Summary

At Hyatt, we don't just welcome guests, we create moments they'll remember long after checkout. We're looking for a passionate leader who loves people, thrives in a fast-paced environment, and enjoys developing high-performing teams.

As the Overnight Assistant Front Office Manager, you'll help lead our front office team, champion exceptional guest service, support training and development, oversee scheduling and staffing needs, and ensure smooth day-to-day operations. If you're energized by creating memorable experiences and inspiring others to do the same, we'd love to meet you!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment


• Refined verbal and written communication skills


• Minimum of one year previous front office supervisory experience preferred


• Ability to work a flexible schedule

This is an OVERNIGHT position