Assistant Front Office Manager

Hyatt Hotels Corporation; Washington (District of Columbia); On-site; USD 59,000 - 70,000; Full time

Job summary

Join a leading hospitality firm as an Assistant Front Office Manager, where you will oversee a dedicated team in delivering exceptional guest experiences. This role offers a unique opportunity to thrive in a fast-paced environment while ensuring high standards of service and hospitality. With a commitment to employee growth, Hyatt provides a supportive workplace enriched with career opportunities and rewards. Be part of a company recognized among the top admired in the industry, and contribute to creating memorable experiences for guests at Park Hyatt Washington. If you have a passion for service and leadership, this is the perfect chance to elevate your career.

Benefits

Medical, Dental and Vision Insurance

Free room nights

Discounted F&B

401(k) Retirement Matching Plan

Paid Time Off

Tuition Reimbursement

Training programs

Complimentary Employee Meals

Employee Stock Purchase Plan

Retail Discounts

Qualifications

• Minimum of one year previous front office supervisory experience preferred.
• Ability to work in a fast-paced environment and satisfy guest needs.

Responsibilities

• Oversee front office staff and manage cash control.
• Train staff and manage scheduling for guest services.

Skills

Customer Satisfaction

Verbal Communication

Written Communication

Flexibility

Job description

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Position: Assistant Front Office Manager

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development, and scheduling.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Range: $59,000 to $70,000

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule

We offer excellent benefits:

• Medical, Dental and Vision Insurance after only 30 days
• Free room nights, Discounted and Friends & Family Room Rates
• Discounted F&B when staying at Hyatt Hotels
• 401(k) Retirement Matching Plan (up to 4%)
• Paid Time Off including new child leave!
• Highly competitive salaries and incentives
• Tuition Reimbursement
• Training programs
• Complimentary Employee Meals
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Join us for this incredible opportunity to be part of our Front Office team as an Assistant Front Office Manager at Park Hyatt Washington! Not only will you be a part of an elite luxury service team, but you will get to be part of a company that earned the 3rd spot on Fortune’s 2023 Most Admired Companies list!