Assistant Front Office Manager

Nobu Hotel Miami Beach; Miami Beach (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Coverage

Dental/Vision

Teledoc

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Nobu Hotel Miami Beach is seeking an Assistant Front Office Manager to supervise daily front desk operations and uphold exceptional guest service. You will support the Front Office Manager, oversee staff, ensure adherence to policies, and cover evening shifts as Manager On-Duty, playing a key role in delivering a premium guest experience at our luxury property.

This role requires attention to detail, strong leadership, cash handling, and effective communication with guests and team members.

Qualifications

• 1+ year departmental management or supervisory experience in hotel front office preferred.
• Ability to lead each discipline of the department independently.
• Prior cash handling experience is necessary.
• Strong communication with guests and team members is essential.
• Computer experience is required.

Responsibilities

• Oversee daily front desk operations.
• Lead and manage front office staff.
• Ensure adherence to procedures and policies.
• Cover evening shift as Manager On-Duty and support guest services.

Skills

Front desk management

Team leadership

Cash handling

Guest service communication

Computer skills

Job description

Property Description

Nobu Hotel Miami Beach is an upscale hotel located in the heart of Miami Beach, known for its world-class amenities, luxurious accommodations, and renowned dining experiences. As a job applicant, joining the team at Nobu Hotel Miami Beach means being part of a prestigious hospitality brand that offers exceptional service to discerning guests from around the globe. With a prime location on the iconic Collins Avenue, the hotel offers an unparalleled work environment in a vibrant and dynamic city. Employees at Nobu Hotel Miami Beach can expect to work with a team of dedicated professionals who are passionate about providing an unforgettable guest experience. Joining the team at Nobu Hotel Miami Beach presents a unique opportunity to be part of a renowned luxury hotel brand that embodies sophistication, elegance, and excellence in hospitality.

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office
• Ability to manage and lead each discipline of the department independently
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• Computer experience required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.