Assistant Front Office Manager

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

Teledoc 24/7

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Nobu Hotel Miami Beach is seeking an enthusiastic Assistant Front Office Manager to support the Front Office Manager in running daily front desk operations and delivering exceptional guest service. This role emphasizes leadership, staffing coordination, and adherence to hotel policies to ensure smooth evening service.

You will oversee the front desk team during the evening shift, maintain cash controls, and drive a culture of professionalism, accuracy, and warmth that elevates guest experiences

Qualifications

• 1+ year departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other Team Members.
• Computer experience required.

Responsibilities

• Assist the Front Office Manager in overseeing the daily operations of the front desk.
• Ensure the highest level of customer service is provided to all guests.
• Help manage the staff and ensure that all procedures and policies are followed.
• This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening.

Skills

Front office management

Supervisory experience

Cash handling

Communication skills

Computer skills

Job description

Property Description

Nobu Hotel Miami Beach is an upscale hotel located in the heart of Miami Beach, known for its world-class amenities, luxurious accommodations, and renowned dining experiences. As a job applicant, joining the team at Nobu Hotel Miami Beach means being part of a prestigious hospitality brand that offers exceptional service to discerning guests from around the globe. With a prime location on the iconic Collins Avenue, the hotel offers an unparalleled work environment in a vibrant and dynamic city. Employees at Nobu Hotel Miami Beach can expect to work with a team of dedicated professionals who are passionate about providing an unforgettable guest experience. Joining the team at Nobu Hotel Miami Beach presents a unique opportunity to be part of a renowned luxury hotel brand that embodies sophistication, elegance, and excellence in hospitality.

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office
• Ability to manage and lead each discipline of the department independently
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• Computer experience required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.