Assistant Front Office Manager

Hyatt Hotels; Kansas City (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

Join the vibrant team at Margaritaville Hotel Kansas City as an Assistant Front Office Manager. This role involves overseeing front desk operations, ensuring exceptional customer service, and managing staff. Be part of a dynamic environment in a hotel that blends luxury with entertainment.

Benefits

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Qualifications

• Minimum 1 year of departmental management or supervisory experience in hotel front office.
• Ability to independently manage and lead various disciplines within the department.

Responsibilities

• Assist Front Office Manager in overseeing daily front desk operations.
• Ensure the highest level of customer service is provided to all guests.

Skills

Communication

Leadership

Tools

Computer

Job description

Property Description

Get ready to join the vibrant team at Margaritaville Hotel Kansas City, managed by Davidson Hospitality Group and opening in Spring 2025! Located in the dynamic heart of the U.S., our hotel blends laid-back luxury with endless entertainment. With an outdoor resort-style pool, family-friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville-inspired restaurants and bars, you'll create unforgettable experiences for our guests. Kansas City, celebrated by Travel + Leisure, the Wall Street Journal, and the New York Times, offers a rich array of outdoor activities, cultural attractions, sports venues, and major events. Join our high-energy team and help guests enjoy everything this growing city has to offer while embracing the Margaritaville state of mind.

Apply now to be part of the Margaritaville Hotel Kansas City family and elevate your career to new heights!

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will have the flexibility to work the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will play a crucial role in the success of our beautiful property!

Qualifications

• Prefer candidates with a minimum of 1 year of departmental management or supervisory experience in a hotel front office environment
• Demonstrated ability to independently manage and lead various disciplines within the department
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other team members
• Computer experience required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and holidays)
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA - Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug-free workplace. Pre-employment drug test and background check required. We participate in E-Verify.