Assistant Front Office Manager

Davidson Hospitality Group; Indiana (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Alexander, Autograph Collection in Indianapolis, IN is seeking an experienced Assistant Front Office Manager to support the Front Office Manager in daily operations of the front desk and guest services, ensuring smooth check-ins, smooth check-outs, and personalized service.

This role primarily covers the evening shift, supervising team members, upholding standards, and responding to guest needs to maintain a warm, efficient, and guest‑centric environment throughout the hotel.

Responsibilities

• Oversee daily front desk operations and guest services under the Front Office Manager.
• Supervise evening shift staff, ensure policy adherence and high service standards.

Job description

Property Description
The Alexander, Autograph Collection is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime location in the city's downtown arts and cultural district. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. The Alexander, Autograph Collection is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and energetic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Alexander, Autograph Collection presents a unique opportunity to be part of a dynamic hotel that is at the forefront of Indianapolis' hospitality scene.
Overview
We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!