Assistant Front Office Manager

Hispanic Alliance for Career Enhancement; Frisco (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Assistant Front Office Manager. This role involves overseeing front office operations, managing staff, and ensuring exceptional guest services. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication skills and a commitment to guest satisfaction. With opportunities for career growth and a supportive work culture, this position promises both challenges and rewards. Join a team that values empathy, respect, and inclusion while enjoying a range of benefits including free meals and flexible spending accounts.

Benefits

Free meals in colleague cafeteria

Free on-site parking

Discounted hotel room nights

Medical, Dental, and Vision Insurance

Flexible Spending Account

Retirement Savings Plan

Basic Life Insurance

Generous Paid Time Off

Global work opportunities

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Oversee front office staff and manage cash control for agents.
• Handle staffing needs and ensure guest services.

Skills

Verbal Communication

Written Communication

Customer Service

Supervisory Experience

Job description

Summary

Hyatt Regency Frisco is conveniently located 25 minutes north of Dallas, featuring 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre, near Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, and various entertainment and dining options.

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who focus on providing authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are not just met—they're exceeded. It offers outstanding rewards and exciting challenges in the hospitality industry.

The Assistant Front Office Manager will oversee the front office staff, manage cash control for agents, handle staffing needs, and ensure guest services. Additional responsibilities include staff training, development, and scheduling.

Hyatt associates work in an environment that demands exceptional performance but offers great rewards, including career opportunities, job enrichment, and a supportive work environment. If you're ready for this challenge, we are ready for you.

Why Work At Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free on-site parking
• Discounted and complimentary hotel room nights
• Medical, Dental, and Vision Insurance (for full-time colleagues)
• Flexible Spending Account (for full-time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• Generous Paid Time Off (PTO)
• Opportunities to work globally with Hyatt Hotels and Resorts

Our values include Empathy, Wellbeing, Respect, Integrity, Experimentation, and Inclusion.

All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year of hotel front office supervisory experience
• Ability to work a flexible schedule