Assistant Front Office Manager

Hyatt Centric Chicago Magnificent Mile; Chicago (IL); On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc service

Maintenance medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hyatt Centric Chicago Magnificent Mile seeks an Assistant Front Office Manager to help run the front desk, ensuring top-level guest service. You will supervise staff, implement policies, and assist the Front Office Manager in daily operations and staffing needs.

The role centers on the evening shift, helping provide Manager On-Duty coverage and sustaining a smooth guest experience at our premier downtown Chicago property.

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience is necessary.
• Ability to communicate effectively with the public and other Team Members.
• Computer experience is required.

Responsibilities

• Assist the Front Office Manager in overseeing daily front desk operations.
• Oversee staff and ensure adherence to procedures and policies.
• Work primarily the evening shift to ensure Manager On-Duty coverage.

Skills

Departmental management

Supervisory experience

Cash handling

Communication with public

Computer experience

Job description

Property Description

Are you ready to take your hospitality career to new heights? Join the team at Hyatt Centric Chicago Magnificent Mile, a premier hotel in the heart of downtown Chicago! As a vibrant and modern property, we are seeking passionate individuals to be part of our team. Located just steps from the iconic Magnificent Mile, our hotel offers an unparalleled experience for both guests and employees alike. With sleek and contemporary design, state-of-the-art amenities, and a commitment to exceptional service, Hyatt Centric Chicago Magnificent Mile is the perfect place to advance your career in the hospitality industry. As a member of our team, you will have access to opportunities for growth and development, as well as a supportive and inclusive work environment. Join us and be part of a team that is dedicated to creating memorable moments for our guests.

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office
• Ability to manage and lead each discipline of the department independently
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• Computer experience required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $67,000.00 - USD $72,000.00 /Yr.