Assistant Front Office Manager

Lensa; Atlanta (GA); On-site; USD 89,000 - 115,000; Full time

Job summary

Join Hyatt as an Assistant Front Office Manager in Atlanta, focusing on delivering exceptional guest service while managing front office operations. The role includes overseeing staff, promoting a welcoming environment, and providing authentic hospitality to guests. With flexible schedules and comprehensive benefits, this is a great opportunity for professionals in the hospitality industry looking to grow their careers.

Benefits

Flexible Schedules

Discounted Hyatt room nights

Robust Paid Time Off Policy

Health, Dental, Vision, Life Insurance

401(k) with Company Match

Employee Stock Purchase Plan (ESPP)

Family Bonding Time

Adoption Assistance

Opportunity to grow with a global company

Qualifications

• Minimum of one year previous front office supervisory experience preferred.
• Desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Oversee the front office staff and manage guest services.
• Ensure cash control for agents and handle staffing needs.
• Participate in training and staff development.

Skills

Customer service

Communication

Flexibility

Job description

1 week ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Hyatt, is seeking professionals in Atlanta, GA. Apply via Lensa today!

Description

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will oversee the front office staff, manage cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development, and scheduling.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then Hyatt is ready for you.

Hyatt is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one-year previous front office supervisory experience preferred.
• Ability to work a flexible schedule.

As a part of the Hyatt family, we offer a complete benefit package* including:

• Flexible Schedules
• Complimentary (after 1 year of service) Discounted Hyatt room nights (immediately)
• Robust Paid Time Off Policy – earned time after 90 days
• Health, Dental, Vision, Life Insurance – as of 30 days
• 401(k) with Company Match – eligible as of 90th day
• Employee Stock Purchase Plan (ESPP)
• Family Bonding Time
• Adoption Assistance
• Opportunity to grow with a global company with over 1,000 hotels!

Primary Location: US-GA-Atlanta

Organization: Thompson Atlanta Buckhead

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: ATL007508

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship, or any other protected group.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality

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Salary range: $89,301.33 - $114,816.00 (posted 4 weeks ago)