Assistant Foods Manager

The University of Massachusetts Amherst; Newton, Northern (MA, KY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

The University of Massachusetts Amherst seeks an Assistant Foods Manager to supervise and participate in the management of one or more food-service areas at Mt Ida Dining in Newton. This role plans and oversees food preparation, estimates and orders supplies, and maintains inventory while supervising staff to ensure sanitation and cost controls.

Responsibilities include staff training, cash handling oversight, and coordinating with unit management; the incumbent may work varied shifts, including

Qualifications

• At least five years of full-time or equivalent food-service experience.
• Certified as a food handler within six months via a recognized program (ServSafe).
• Knowledge of high-volume food prep and serving in a college/university setting preferred.
• Understanding of sanitation standards and proper food storage procedures.
• Ability to manage cash handling procedures and oversee unit cash accounting.
• Ability to give clear oral and written instructions and maintain records.

Responsibilities

• Assist in determining material and labor needs and plan menus for the area.
• Supervise and participate in food production and service to meet quality standards.
• Oversee cleanliness, sanitation, and maintenance of areas and equipment.
• Order supplies, verify condition on arrival, and manage storage and inventories.
• Keep accurate records of food served, labor hours, and sales counts.
• Supervise cash handling and operating of registers per policies.
• Develop procedures to minimize operating costs with unit management.
• Respond to customer complaints as needed.
• Train and supervise staff, including hiring and assigning work.
• Act as unit manager during absence and cover weekend shifts if needed.

Skills

Food service knowledge

Sanitation knowledge

Cash handling

Leadership

Staff supervision

Education

Diploma in Home Economics / Culinary Arts

Tools

Computerized menu system

Job description

Title: Assistant Foods Manager

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Mt Ida Dining

Work Location: Newton

Schedule:Full Time

Work Arrangement:Onsite

Job Summary

The Assistant Foods Manager supervises and participates in the management of one or more food-service areas. The incumbent plans and oversees food preparation and service, estimates and orders food and supplies, and maintains inventory of materials and supplies in accordance with quality-control standards. Supervises employees and students assigned to the area.

Essential Functions

• Participates in the determination of material and labor needs for assigned area, and the planning of menus.
• Supervises and may participate in the production and service of foods and beverages, ensuring that quality and quantity conform to established standards.
• Supervises the cleaning and maintenance of assigned areas and equipment. Ensures that cleanliness and sanitation requirements are met.
• Orders food, beverages, supplies and equipment; ensures that items are correct and in good condition when received; arranges for their appropriate storage and conducts periodic inventories.
• Maintains accurate records of food and beverages served; hours worker by employees; and sales and customer counts.
• Supervises the receipt of cash and the operation of cash registers in accordance with University and department cash handling procedures and policies.
• Formulates procedures and methods to minimize operating costs, in conjunction with unit management, and communicates same to subordinates.
• Responds to customer complaints as necessary.
• Trains and supervises employees directly and indirectly including hiring and assigning work.
• Acts as the unit manager during any absence and responsible for occasional weekend coverage of a unit.

Other Functions

Performs other duties as assigned.

Minimum Qualifications

• At least five (5) years of full-time or equivalent part-time experience in food service work in a hotel, restaurant, cafeteria, catering firm, government or private institution or a diploma or certificate from a recognized trade, technical or vocational school at the high school level or higher with a major in-home economics, culinary arts, food services or food trades may be substituted for the required experience.
• Incumbents must be certified as food handlers within six months of the appointment start date through a recognized program approved by the University of Massachusetts (i.e. ServSafe).
• Knowledge of the standard methods and techniques used in preparation and serving of food and beverage in a high-volume setting, preferably a college or university setting.
• Knowledge of the proper quality, appearance and condition of foods.
• Knowledge of the standard sanitation methods and techniques used in food handling and storage, and preventative maintenance procedures.
• Knowledge of general cash handling procedures and ability to enforce their application.
• Ability to judge the proper quality, appearance and condition of foods by sensory observation.
• Ability to follow oral and written instructions.
• Ability to give oral and written instruction in a precise and understandable manner.
• Ability to maintain accurate records.
• Ability to establish and maintain harmonious working relationships with a diverse population.
• Ability to supervise.
• Ability to work varied shifts and/or irregular hours (i.e., weekends, holidays, nights)
• Knowledge of the laws, rules, policies and procedures of the University and assigned unit.
• Ability to comprehend and operate a computerized menu system.

Preferred Qualifications

• Ability to read and understand recipes.
• Ability to determine material and labor needs without incurring waste or deficits.
• Ability to anticipate problems and handle customer complaints judiciously.
• Knowledge of unit and University policies and procedures pertaining to the ordering and storage of provisions and equipment.

Additional Details

This position is designated as essential.

This position is subject to final budgetary and administrative approval.

Working Conditions

Work is performed in custodial or dining service environments, and entails prolonged standing, carrying loads, and use of cleaning chemicals or food service equipment.

Work Schedule and Work Arrangement

2pm-10pm; bi-weekly rotating days off - may include nights, weekends, and/or holidays

Salary Information

Pay Grade:PSU-B Grade 16

Click here to view the Classified Step Scale

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.