Assistant Food Beverage Manager Twin Farms

Twin Farms; Barnard (VT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Food and Beverage Assistant Manager to enhance guest experiences through exceptional service and leadership. This role involves overseeing daily operations, supporting staff development, and ensuring a high standard of dining service. The ideal candidate will possess strong organizational skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. Join a dynamic team that values collaboration and excellence, where your contributions will directly impact guest satisfaction and operational success. If you are passionate about hospitality and ready to take on new challenges, this opportunity is for you.

Benefits

Paid Time Off

Sick Leave

Holiday Pay

Health Benefits

Life Insurance

401k Matching

Staff Meals

Relocation Reimbursement

Qualifications

• Strong organizational skills for assessing needs and scheduling.
• Customer-focused approach with a positive attitude.

Responsibilities

• Assist the F&B Manager with daily operations of food and beverage outlets.
• Manage guest relations and handle complaints effectively.

Skills

Organizational Skills

Customer Service

Communication Skills

Multitasking

Flexibility

Job description

Job Description

Essential Functions include but are not limited to:

• Assist the F&B Manager with the daily operations of all food and beverage outlets.
• Serve as a member of the leadership team, particularly in performance management, motivation, and resource utilization.
• Set the tone and standards for professional, knowledgeable, and friendly dining service.
• Motivate and support staff in developing serving skills, food and wine knowledge, and interpersonal abilities.
• Participate in planning and executing group events as a key member of the F&B team.
• Handle administrative tasks such as purchase orders, staff scheduling, and timesheet review.
• Communicate effectively within the department regarding daily dining operations.
• Open and/or close the Dining Room, Twigg’s, Lewis Thompson Dining Room, and Wine Cellar as needed, ensuring all details and assets are prepared for service.
• Oversee room arrangements and final setup with attention to detail.
• Make quick, practical decisions balancing guest, staff, and company interests.
• Assist with food and drink service and fill in various dining staff roles to maintain smooth service.
• Ensure safety standards are maintained for guests and staff.
• Monitor inventory and equipment, submit requisitions, and restock supplies.
• Coordinate with Kitchen staff to review menus and address guest needs.
• Manage guest relations, handle complaints, and work to resolve issues satisfactorily.
• Anticipate and resolve service flow issues to minimize disruptions.
• Assist with hiring, disciplinary actions, and collaborate with HR.
• Inspect staff grooming and attire, addressing any deficiencies.

Qualifications:

Knowledge, Skills, and Abilities include but are not limited to:

• Strong organizational skills for assessing needs and scheduling.
• Customer-focused approach with a positive attitude and confidentiality.
• Excellent communication skills in various situations.
• Professional demeanor, especially when handling guest concerns.
• Ability to react swiftly to changing demands and challenges.
• Efficient multitasking with minimal errors.
• Ability to prioritize amidst interruptions and stresses.
• Flexibility in work schedule, including availability for opening/closing, weekends, and holidays.

Additional Information

Required Working Conditions include but are not limited to:

• Fast-paced, physical environment with changing demands.
• Desk work, frequent movement, reaching, bending, and stooping.
• Travel and transporting materials, sometimes in adverse weather.
• Regular lifting of 10-15 pounds; occasional lifting up to 40 pounds.
• Leadership and collaboration with team and other departments.
• Variable shift hours, including weekends and holidays, with some emergency coverage.

Additional Benefits include paid time off, sick leave, holiday pay, health benefits, life insurance, 401k matching, staff meals, and relocation reimbursement.

Standard Specifications

This job description does not limit duties to those listed. Employees may be assigned other related duties by their supervisor. It does not constitute an employment contract, other than at-will employment.