Assistant Food & Beverage Manager - St Augustine bestbet

bestbet - Jacksonville - Orange Park - St Augustine; Saint Augustine (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance after 6 months

Dental insurance

401(k)

Job summary

bestbet in Saint Augustine, FL, seeks an experienced Food & Beverage Supervisor to oversee daily operations of all outlets within the cardroom. You will supervise staff, ensure high service standards, maintain food quality, and ensure regulatory compliance.

The role requires a high school diploma (associates/bachelor’s preferred), supervisory F&B experience, strong customer service, and flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in hospitality, restaurant management, or related field preferred.
• Previous experience in food and beverage operations, preferably in a supervisory or management capacity.
• Knowledge of restaurant, bar, and food service operations.
• Ability to lead, motivate, train, and supervise employees.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours as business needs require.
• Ability to obtain and maintain any required occupational licenses, permits, or certifications applicable to the position.
• Must meet applicable food safety, sanitation, and responsible alcohol service requirements.
• Ability to work effectively in a fast-paced hospitality environment.

Responsibilities

• Assist the Food & Beverage Manager with daily operation and supervision of all food and beverage outlets.
• Monitor employee performance, attendance, scheduling, and adherence to policies.
• Assist with recruiting, onboarding, training, coaching, and evaluating F&B employees.
• Ensure adequate staffing levels based on business volume and operational needs.
• Monitor food and beverage quality, presentation, portion control, and service standards.
• Address guest complaints, service concerns, and operational issues promptly and professionally.
• Monitor inventory levels, assist with ordering, and oversee proper storage and handling of food, beverages, and supplies.
• Assist with controlling labor costs, food costs, waste, and departmental expenses.
• Ensure compliance with health department regulations, food safety standards, sanitation, and alcohol service laws.
• Monitor cleanliness and organization of kitchens, bars, dining areas, storage spaces, and service stations.
• Ensure employees follow company policies, safety procedures, and service standards.
• Coordinate operations with Security, Surveillance, Cage, Poker Room, and Facilities as necessary.
• Assist in developing and implementing departmental procedures, service improvements, and operational initiatives.
• Prepare or review operational reports, inventory records, schedules, and other documentation.
• Monitor equipment condition and report maintenance or safety concerns.
• Assist with investigating incidents and escalating significant issues to management.
• Perform other related duties as assigned by the Food & Beverage Manager or designated management.

Skills

Leadership

Customer service

Communication

Problem solving

Staff supervision

Flexibility

Education

High school diploma

Associates/Bachelors in hospitality or related field (preferred)

Tools

POS systems

Inventory systems

Scheduling software

Job description

Overall Responsibilities

Assists the Food & BeverageManager in overseeing the daily operations of all food and beverage outletswithin the cardroom, ensuring efficient service, high standards of foodquality, cleanliness, customer satisfaction, and regulatory compliance.Supports the supervision, training, and development of food and beverageemployees while helping maintain operational efficiency, control expenses, andachieve departmental goals. Ensures that food and beverage services meet theneeds of guests, patrons, and employees while maintaining a professional andwelcoming environment.

Requirements

• Highschool diploma or equivalent required; associate or bachelor’s degree inhospitality, restaurant management, or a related field preferred.
• Previousexperience in food and beverage operations, preferably in a supervisory ormanagement capacity.
• Knowledgeof restaurant, bar, and food service operations.
• Abilityto lead, motivate, train, and supervise employees.
• Strongcustomer service, communication, organizational, and problem-solving skills.
• Abilityto work flexible schedules, including evenings, weekends, holidays, andextended hours as business needs require.
• Abilityto obtain and maintain any required occupational licenses, permits, orcertifications applicable to the position.
• Mustmeet applicable food safety, sanitation, and responsible alcohol servicerequirements.
• Abilityto work effectively in a fast-paced hospitality environment.

Duties

• Assistthe Food & Beverage Manager with the daily operation and supervision of allfood and beverage outlets.
• Monitoremployee performance, attendance, scheduling, and adherence to departmentalpolicies and procedures.
• Assistwith recruiting, onboarding, training, coaching, and evaluating food andbeverage employees.
• Ensureadequate staffing levels and appropriate employee coverage based on businessvolume and operational needs.
• Monitorfood and beverage quality, presentation, portion control, and servicestandards.
• Addressguest complaints, service concerns, and operational issues promptly andprofessionally.
• Monitorinventory levels, assist with ordering, and oversee proper storage and handlingof food, beverages, and supplies.
• Assistwith controlling labor costs, food costs, waste, and departmental expenses.
• Ensurecompliance with health department regulations, food safety standards,sanitation requirements, and applicable alcohol service laws.
• Monitorcleanliness and organization of kitchens, bars, dining areas, storage spaces,and service stations.
• Ensureemployees follow company policies, safety procedures, and established servicestandards.
• Coordinatefood and beverage operations with other departments, including Security,Surveillance, Cage, Poker Room, and Facilities, as necessary.
• Assistin developing and implementing departmental procedures, service improvements,and operational initiatives.
• Prepareor review operational reports, inventory records, employee schedules, and otherdepartmental documentation.
• Monitorequipment condition and report maintenance needs or safety concerns.
• Assistwith investigating and documenting employee or guest incidents and escalatingsignificant issues to management.
• Performother related duties as assigned by the Food & Beverage Manager or otherdesignated management personnel.

Job Knowledge

Requires knowledge of food andbeverage operations, including restaurant and bar service, food preparationstandards, inventory management, sanitation, and customer service practices.Must understand employee supervision, scheduling, labor management, and basiccost-control procedures. Must possess working knowledge of applicable foodsafety regulations, health department requirements, responsible alcohol servicepractices, and company policies and procedures. Must understand the operationaldemands of a cardroom environment, including extended operating hours,fluctuating patron volume, and the importance of coordinating food and beverageservices with gaming operations. Must be able to understand and utilizepoint-of-sale systems, inventory systems, scheduling platforms, and standardcomputer applications necessary to perform departmental responsibilities.

Manual Skill and Dexterity

Requires the ability tooperate standard office equipment, computers, point-of-sale systems,telephones, and food service equipment. Must possess sufficient manualdexterity to handle food service supplies, utensils, serving equipment,inventory, and other materials associated with restaurant and bar operations.

Requires hand-eye coordination and the ability to performtasks involving reaching, grasping, carrying, handling, and manipulatingobjects of varying sizes and weights. Must be able to perform occasionalrepetitive hand and arm movements associated with food service supervision andoperational activities.

Physical Effort & Working Conditions

Theposition requires frequent standing and walking throughout the facility,including kitchens, bars, dining areas, storage areas, and other food andbeverage service locations. Must be able to bend, stoop, reach, climb stairs,and occasionally lift, carry, push, or pull supplies and equipment. May berequired to lift or move items weighing up to 25–50 pounds, depending on operational needs.

The position involves working in a fast-paced hospitalityenvironment with frequent interaction with employees, patrons, vendors, andmanagement personnel. Working conditions may include exposure to heat fromkitchen equipment, cold storage areas, wet or slippery floors, cleaningchemicals, food preparation equipment, and varying noise levels. Must be ableto work evenings, weekends, holidays, and extended or irregular hours based onbusiness demands. The position requires the ability to remain attentive,professional, and responsive while managing multiple responsibilities in anactive cardroom environment.

Benefits

• Health insurance after 6 months.
• Plus, other varied insurances (dental, life,401K)

bestbet is a drug free workplace.