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An established industry player is on the lookout for a dynamic Shift Manager to enhance operational performance in a bustling restaurant environment. This role is pivotal, as you will collaborate closely with the general manager to lead a dedicated team, ensuring smooth operations and exceptional customer service. Your leadership will guide staff training and problem resolution, while your organizational skills will help maintain inventory and productivity. If you're passionate about the food service industry and ready to take the next step in your career, this opportunity is perfect for you!
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will work hand in hand with the general manager to supervise staff and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills