Assistant Fitness Manager

EōS Fitness; Phoenix (AZ); On-site; USD 41,000 - 82,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Employee referral program

401(k) with Company matching

Competitive pay plus vacation, holiday, and sick pay

Job summary

A leading fitness company in Phoenix, AZ is seeking a Personal Training leader to build a cohesive team and ensure exceptional client experiences. The ideal candidate will have solid customer service and supervisory experience, alongside a passion for fitness. This role includes driving sales, conducting member onboarding, and fostering team professionalism, with competitive compensation that includes variable income opportunities.

Qualifications

• 2-3 years of customer service experience.
• 1 year of sales experience.
• 1 year of supervisory experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills.

Responsibilities

• Ensure daily targets are met by leading the team.
• Drive sales by promoting personal training packages.
• Achieve sales targets for personal training services.
• Collaborate with the membership sales team for onboarding.
• Conduct personalized welcome workouts for new members.
• Supervise maintenance and cleanliness of the facility.

Skills

Customer service experience

Sales experience

Supervisory experience

Communication skills

Relationship building

Detail orientation

MS Office skills

Education

Valid Personal Training certification

Job description

About the Company

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Position Purpose

Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that those clients and other members receive exceptional fitness experience.

Responsibilities

• Ensure daily targets are met, particularly during weekends or when the Fitness Manager is not present, by leading the team and driving sales initiatives.
• Drive sales by promoting personal training packages and building strong rapport with members.
• Achieve sales targets for personal training services and small group training sessions, consistently meeting or exceeding performance goals.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Conduct personalized welcome workouts for new members to evaluate their fitness needs and goals.
• Guide new members through their initial club experience, fostering a positive, supportive environment that promotes personal training sales, member retention and engagement.
• Facilitate professional development for personal trainers through regular coaching sessions and continuous support.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.

Qualifications

• 2-3 years of customer service experience.
• 1 year of sales experience.
• 1 year of supervisory experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving, and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• And, of course, someone who embraces our Core Values!

Requirements

• Must be available to work nights and weekends.
• Must successfully pass background check.
• Must have a valid Personal Training certification.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about gym floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the company computer system, including preparing documents, entering data into the system, reading reports from a database or email system.

Additional Compensation

• Variable income opportunities including commission and bonus.
• Post training increase.

Hourly Position – Potential Annual Earnings

$41,000—$82,000 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!
• 401(k) + Company matching!
• Personal education growth options with Sophia Learning.
• Based on eligibility of tenure and full-time vs. part-time employment.

Equal Employment Opportunity Statement

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

Equal Opportunity Employer. Minorities/Women/Protected Veterans/Disabled.

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

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