Assistant Field Operations Manager, Veterinary

PetIQ; Olde West Chester (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

PetIQ is seeking an Assistant Field Operations Manager to oversee operations in field offices and clinics. This full-time role involves managing staff, ensuring operational efficiency, and building relationships with partners. Ideal candidates will have a valid driver's license and experience in operations management, with a passion for pet care.

Benefits

Flex Spending Account

Company Paid Life Insurance

401(k) with Company Match

Employee Assistance Program (EAP)

8 Paid Holidays, 2 Personal Days, and PTO

Short and Long Term Disability Insurance

Qualifications

• Valid Driver’s License and safe driving record required.
• Operations management experience with best practices is essential.
• Comfort working with pets of all sizes and ability to lift animals.

Responsibilities

• Oversee all aspects of operations within the field office and clinics.
• Manage field office operational issues, including administrative and inventory.
• Assist in recruiting, hiring, training, and evaluating staff.

Skills

Decision-making skills

Attention to detail

Effective communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or equivalent

Post-secondary degree in business, management, or operations

Tools

Microsoft Office

HR software

scheduling tools

iPad

Job description

Assistant Field Operations Manager, Veterinary

Join to apply for the Assistant Field Operations Manager, Veterinary role at PetIQ.

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels nationwide. We advocate for pet parents, believing all should provide necessary care to enhance their pets' lives.

Why join the PetIQ Team?

• Great company culture
• Company in growth mode—be part of our exciting expansion

Full-time employee benefits include:

• Flex Spending Account
• Company Paid Life Insurance
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• 8 Paid Holidays, 2 Personal Days, and PTO
• Short and Long Term Disability Insurance

Job Overview:

The Assistant Field Operations Manager oversees all aspects of operations within the field office and clinics, leading effective operations through Leadership Competencies.

• Manage all field office operational issues, including administrative, facilities, and inventory
• Assist in recruiting, hiring, training, disciplining, and evaluating staff
• Manage office and clinics as directed
• Build and maintain relationships with host location staff and animal outreach groups
• Communicate regularly with the Field Operations Manager to ensure service consistency and operational adherence
• Collaborate on business opportunities with partner locations
• Live our competencies and reinforce our brand promise with partners, pet parents, and team members
• Communicate marketing programs and ensure marketing materials are printed and used
• Travel to community clinics and other locations as needed to support business growth
• Support and participate in clinics during weeknights and weekends, including work on rigs
• Perform other duties as assigned

Minimum Qualifications:

• Valid Driver’s License
• Safe driving record
• Basic HR principles
• Basic accounting and math skills
• Operations management experience with best practices
• Knowledge of customer service principles
• Comfort working with pets of all sizes and temperaments, including handling and lifting animals
• Ability to drive in various terrains and weather conditions
• Ability to work prolonged periods in the field, including 12-14 hour days
• Availability for weekends, occasional overnight, and holiday work
• Outdoor clinic activities may be required
• Ability to travel up to 20%

Education Requirements:

• High School Diploma or equivalent
• Post-secondary degree in business, management, or operations preferred but not required

Preferred Qualifications:

• Decision-making skills
• Attention to detail
• Effective communication skills
• Ability to lead cross-functional teams
• Organizational and problem-solving skills
• Ability to adapt quickly in a fast-paced environment
• Computer proficiency: Microsoft Office, HR software, scheduling tools, iPad

Physical Requirements:

• Ability to perform essential job functions safely and effectively, meeting productivity standards
• Maintain regular, punctual attendance
• Lift up to 150 pounds assisted and 50 pounds unassisted

Why join the PetIQ Team?

• Mission-Driven Impact: Help pets live their best lives with affordable veterinary solutions.
• Innovative Culture: Be part of a company challenging industry norms.
• Collaborative Excellence: Thrive in an environment valuing continuous improvement and teamwork.
• Humble & Hungry Spirit: Work with passionate professionals making a difference in pet care.

Closing:

PetIQ is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, creed, national origin, age, sex, gender identity, sexual orientation, disability, or other protected characteristics. We provide reasonable accommodations during the application process. Submit your application truthfully; false information may lead to termination.