Telehealth Veterinary Technician - Part Time

Chewy; Plantation (FL); Remote; USD 60,000 - 80,000; Part time

Job summary

Chewy is seeking a part-time Telehealth Veterinary Technician for their Healthcare Team. The role involves educating pet parents on health compliance and providing support in a fast-paced environment. Qualified candidates will have an active Vet Tech license and substantial experience, with a focus on customer service and effective communication.

Qualifications

• Active Vet Tech License / Certification (CVT, LVT or RVT) required.
• 3+ years small animal veterinary experience or equivalent industry experience.
• Comfortable in a fast-paced, self-starter environment.

Responsibilities

• Champion support and education to pet parents on health products and services.
• Collaborate with Chewy Health team on new services and products development.
• Participate in program development and enhance training procedures.

Skills

Problem-solving

Communication

Customer service

Computer skills

Education

Veterinary Technology associates or bachelor’s degree

Job description

Our Opportunity:

Chewy is looking for a Telehealth Veterinary Technician to join our Healthcare Team. Come join our growing organization and be a part of revolutionizing the virtual care industry! Join a team that cares deeply about improving pet health compliance and providing best in class customer service for both the pet parent and veterinary community. This is a Part Time position between 8-29 hrs / wk and shift lengths between 4-8hrs.

What You'll Do:

+ The Telehealth Veterinary Technician will participate and champion the support and education to Chewy's pet parents on products and services that help animal health and wellbeing.

+ Provide subject matter expertise on companion animal health and wellness for Chewy Health.

+ Participate in program development and enhancing training procedures.

+ Identify and triage platform improvements and support innovative advancements.

+ Collaborate with Chewy Health team members on the development of current and new services and products.

+ Chewy offers full training and necessary materials for the vet tech to support and provide effective communication with pet parents efficiently.

What You'll Need:

+ Active Vet Tech License / Certification (CVT, LVT or RVT)

+ A Veterinary Technology associates or bachelor’s degree from a NAVTA and/or AVMA-CVTEA accredited program, or equivalent is required.

+ 3+ years of small animal veterinary experience or equivalent industry experience.

+ Must have proficient computer skills as this will require interacting with customers and Chewy team members remotely through an online platform.

+ Someone who embraces forward thinking and curiosity.

+ Has exemplary listening and problem-solving skills.

+ Ability to multitask comfortably.

+ Is comfortable collaborating with other veterinary technicians, veterinarians, utilizing a team-oriented environment.

+ Is passionate about helping people and pets with empathy and excellent customer service focus.

+ Strong verbal and written communication skills.

+ Comfortable in a fast paced, self-starter environment.

+ Have access to high-speed internet and additional back up WiFi via hotspot.

+ Have a designated working space that is quiet and free from disruptions.

+ Minimal travel required.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

If you have a question regarding your application, please contact [e-mail].

To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .