Assistant Facility Manager - Dallas, TX

MSCCN; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

BGIS is seeking an Assistant Facility Manager to join our team in Dallas, TX and surrounding areas. The role focuses on directing maintenance activities for critical electrical and mechanical systems to ensure uptime and adherence to safety and industry best practices.

You will lead project management efforts, coordinate resources, and provide status updates to clients and internal teams, ensuring safe, compliant operations while balancing client priorities and driving continuous improvement.

Qualifications

• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.

Responsibilities

• Lead maintenance team activities on basic electrical or mechanical systems to ensure uptime and compliance with best practices.
• Define client project requirements and determine resources needed for the project.
• Manage projects to completion with schedule visibility and client requirements in mind.
• Provide updates to internal team and clients regarding project status and progress.
• Balance competing client production priorities and negotiate compromises among projects.
• Ensure all projects are performed safely and in line with company policies.
• Oversee document management processes and maintain standards.
• Capture events to improve problem/incidents management and proactive maintenance.
• Monitor training consolidation and produce high level reporting.
• Establish KPIs for measurement and verification phases.
• Diagnose and repair complex control system malfunctions and test modifications in multiple system languages.
• Provide proposals for retrofits, upgrades and enhancements to existing equipment.
• Communicate effectively with customers and internal departments.

Skills

Communication skills

Team leadership

Facilities operations

Education

Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field

Tools

MS Office

SharePoint

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description

BGIS is looking for an Assistant Facility Manager to join the team in Dallas, TX and surrounding areas.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Assistant Facility Manager directs maintenance team activities on the basic electrical or mechanical systems to ensure uptime, and that the services comply with best practices. The Assistant Facility Manager provides leadership positively exemplifying BGIS values.

This person will be responsible for:

Program Management

• Complete assigned projects by utilizing appropriate resources effectively and balancing the client requirements with the agreed upon strategies of the company.
• Define client project requirements and determine and facilitate the usage of resources, internal and external, required for the project.
• Manage projects successfully to completion by implementing project schedule as a project and client management visibility tool, and establishing the schedule to meet or exceed client requirements
• Provide ongoing updates to internal team and clients regarding project status and progress.
• Work to balance competing client production priorities and negotiate compromises among projects.
• Ensure all projects performed safely and in accordance with company safety policies and procedures.
• Oversee the document management process to ensure procedures and standards and established, maintained, and performed.
• Capture all customer impacting and non-customer impacting events to become more equipped and be proactive and preventative with Problem/Incident Management (PIM).
• Monitor compliance by capturing and consolidating training into a single system and produce high level reporting.
• Establish key performance indicators and key factors to be used in the measurement and verification phase.
• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.

Client Relations and Communication

• Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
• Document, manage and appropriately elevate project and customer issues and concerns.
• Communicate with other company Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
• Evaluate industry standards as new standards emerge for best practices and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
• Ability to clearly explain technical information internally and externally to the customer.

Additional Qualifications/Responsibilities

Qualified candidates will possess the following:

RECOMMENDED EDUCATION, KNOWLEDGE, and ABILITIES

• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.
• Minimum five year's experience in facility management or related field.
• Five year's experience in critical electrical industry preferred.
• Eight years of journeyman level HVAC or electrical experience preferred.
• Demonstrated proficiency for all the responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.